14 January 2024 15:54
Honestly just went threw there drive thru ordered a kids meal and 2 JBC, a frosty and a chilli. I noticed a sign saying you had to request single use items. So I request a spoon also when asked if I wanted these itemels, I replied with yes. When at the window I asked why you have to request these items. The girl said new rule something about people are giving out spoons and such when they don't need to. Which to me sounds like an employee problem and not a consumers problem. I left to get to my next destination and realized we had one spoon. For 2 ppl one with a chilli and one with a frosty (would not be a problem if it was one person however it was not.) No straw for the kids meal drink. Imagine having a thirsty 2 year old who just wants her drink. Than when I try my JBC, I find out the bun is stall and disgusting. So you could say I was completely unsatisfied. Than when I call all the manager says is sorry. Does sorry fix the $20 I just wasted? Cuz in this day and age $20 adds up fast. So now I am completelydissatisfied still hungry and have a thirty 2 year old and still have shopping to do. This wendys needs to reevaluate their staff and their management (since i gave it a 3 star before this experience) Being someone who worked in customer service for years. This is not how you go about it. Come on wendys get it together, Ronald seems to be a better choice not by much these days but at least you get your spoon and straw for your order.
13 December 2023 13:57
Used to be the hotspot in town but lately it seems like because of work shortages really lost its touch. Only go here now for a quick $5 burgers and out
13 December 2023 8:32
Ordered a double backon
It was tasteless burger
Gave it my dog and he didn't want IT Neve again
08 December 2023 6:37
The place was a mess. Very disgusting. She could not spell my name. My burger had 2 slices of cheese. I did not ask for any. GROSS! My fries has wayyy to much salt. Very nasty plus the fountain.the floor was wet and ice cubes everywhere. I could see a law suit waiting to happen. Who ever is on charge needs to be fired.period! The time was at 1pm.
08 December 2023 1:35
I'm very disappointed with Wendy's. They cater to skip the dishes and let regular customers take a back seat.
We have been regular customers for a long time now, but we are NOT going back! We left after waiting for 15 minutes
13 November 2023 17:05
Waited about 30 minutes for my Bacon breakfast burger (you get before 10: 30 am) and it was disgusting. $8 for just the burger, nothing else. It tasted like cardboard and had ONE piece of bacon on it. I'll never eat here again, this is the second attempt, and that's 2 complete failures. 2 strikes you're out with me.
13 November 2023 10:13
Fast drive thru. This has to be the busiest drive thru in Chilliwack, but you'd never know it. They always have plenty of staff to get the people fed.
12 November 2023 16:08
Aside from the caution table on the damaged booth and the homeless person that was passed out in the entrance way seat the food was amazing. My dad and I ordered the cobb salad. Now I've made my own Cobb salad as a chef and this one was damn good. There was a beautiful balance of cheddar bacon chicken crispy onions egg and veggies in addition to lettuce. One package of dressing was more than enough even though I love dressing and the Pop came enough flavor that was really surprising. I will definitely go to Wendy's again
09 November 2023 4:46
It's your typical fast food place. Nothing spectacular, but the food is decent. Also, like all other fast food places, they are understaffed, so service can be quite slow especially at busy times.
28 October 2023 14:34
Without a doubt the dumbest drivethrough.

Employee hit her vape right in front of me, NEXT TO HER MANAGER, at the window while I was talking to the"manager" who didn't care that someone cut off 6 cars (2 in front waiting) that were waiting 20 minutes for them to serve 2 cars. Nope, they'll just serve them anyways and laugh about it because screw everyone else's time.

Honestly enjoyed coming to this Wendy's, now, I'm only gonna come here to redeem my free JBCs and order my order food elsewhere. Thanks!
21 October 2023 3:03
For 30 years this Wendy's had the fastest drive thru in chilliwack, way faster than any McDonald's in town, but in the last year or so it has gotten painfully slow.
16 October 2023 23:07
Food took a while as they were quite busy on a Sunday evening. Really wanted a baked potato but they were out of potatoes.
Garbage cans were overflowing everywhere and ketchup station was out. Food was fresh and hot and tasty and I love the new soda touch less machine with tons of options Even though I didn't have any.
22 September 2023 13:36
Looked online and it said their restaurant lobby opened at 7: 30 for breakfast (these hours are also advertised several places within the Wendys). I come in at 7: 35, no lights are on and the doors are locked. I stand around and see them turn the lights on, but no one comes to unlock the doors. Eventually they do at 7: 40 and say they didn't open the doors because one of their machines wasn't working - but their drive thru was open? Make it make sense. When I go to order, the menu boards are off. Not even sure the cashier knew what products they sold. The food I got was messy and not great. I was treated more like an inconvenience than a customer. I adore this location for their lunch and dinner but don't come here for breakfast.

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