14 November 2023 2:00
Following a lien that we had to place on one of "Team Sello" aka West Coast Property Management's buildings, as a result of a breech of contract, we sued them in Provincial court. We are pleased to announce that we won our lawsuit and they settled out of court. Fellow contractors and tradesman, be forewarned that this company is ready to manipulate and deceive to relieve themselves of their financial obligations. Our legal system is designed to deliver justice and protect those who are the subject of deception and dishonesty. After all, contrary to what Team Sello maintained, they did pay us as they are not above Canadian law.
19 October 2023 7:33
Jon is one of the very best property managers our building in North Vancouver has ever had.
14 October 2023 23:50
Perfect management company. Got back to me about strata issues quickly. Spoke with Sonny on the phone, nice person. Thank you!
09 October 2023 13:49
Ken has been a great property manager for us, he brings clarity to our strata meetings and ensures that everyone is heard and issues are resolved amicably.
09 October 2023 3:33
Irresponsible and dishonest, West Coast Property Management is a tiny little company that will always remain very tiny.
08 October 2023 5:03
Kenny Colosie is one of the best! I Have consulted with him on large strata projects for many years. He is detailed, professional and always responsive! Looking forward to working with him at West Coast for many years to come! Thanks Ken!
08 May 2023 15:07
Having Ken Colosie as our strata agent has been a nightmare. I contacted him repeatedly regarding an issue half a year ago, he said he'd put it on the agenda for the next council meeting. After two to three months of not hearing back, I emailed him for him to tell me he forgot to bring it up at the council meeting. Then he demanded I summarize everything in another email even though everything was already explained clearly months ago and I was under the impression he had no more questions. I told him he should've made notes since I already explained everything. He told me he didn't take notes and it's my responsibility to summarize everything again? I took the time to summarize everything in another email, then another two to three months of nothing from Ken.

At this point it's already May, the issue has dragged on for half a year, I email him for an update and he tells me the council refused to remove the fines and asked if I wanted a hearing. I email back asking when this decision came down and why I wasn't notified about it. There has been no phone calls, no emails, nothing from him regarding the council's decision in the past few months. Ken knows I'd been requesting a decision and hearing over this since Nov/Dec of last year.

I just got a letter from West Coast saying a lien on my strata lot will be registered on May 19th and they will notify my mortgage lender to proceed with legal action, because of Ken Colosie's inaction and being non responsive for the past 5-6 months, even though he's agreed ever since last year, to set up a council hearing, if the council decides to not remove the fines.

Now Ken Colosie can't even been reached, no one's picking up calls, he's not replying to emails or voicemails. This is beyond ridiculous. I will be taking legal action against West Coast Property Management. There needs to be accountability for things like these and this is definitely not the attitude or work ethic any property manager should have.
03 June 2022 12:14
I have had an amazing experience working with Bal S and Laura on my latest listing in one of the Strata properties they manage. They have been quick, clear and direct when responding to any questions I've asked regarding the building or minutes. It has been a pleasure.
20 May 2022 1:16
West Coast has provided services to VR2197 for half a year, and I write to express my appreciation for their prompt, accurate, and courteous attention.
Lee Woolf
14 April 2022 18:07
Sonny Shergill handled my previous property that I recently moved out of. He was friendly, receptive, and extremely easy to get ahold of. More than anything I appreciated his prompt responses and the fact that he was empathetic. We had several issues with our building and Sonny went above and beyond. My unit also flooded and Sonny didn't hesitate to offer assistance and advice - that personal touch isn't common in the industry and was truly appreciated. Thanks for everything!
02 April 2022 21:51
If you are not on council, have conflict with your council, or are bullied by council, this is not the property management company you should vote for. They only work for, stand up, and ultimately support council regardless how wrong the council is, how unfair, how double standard, and how non-transparent the resolution is.
18 March 2022 3:26
I can't say enough good things about west coast and our property manager Sonny Shergill. We were with a bunch of different property management companies that came out strong and dropped the ball horribly. Sonny was great came in resolved all the small issues off the bat and started tackling the big problems. He guided council well and saved the building money. I highly recommend West Coast.
05 March 2022 8:36
Bal S.from Team Sello is amazing. I had a very challenging situation and she supported me in a prompt and attentive manner. She facilitated the dialogue with the strata council and provided recommendations. My request could not have been handled in a better way. Thank you very much Bal!
15 January 2022 10:33
I can’t believe this is really happening in our SGM meeting, just happened today Dec 2nd, 2021 at 6pm. All owners were banned to talk and vote for new councils! Is this legal in BC Canada? Throughout the whole meeting, our Strata Manager Bal from West Coast spoke on behalf of the Fence Contractor that is owed by his wife and informed all owners that we just lost our fence deposit of 50K+. Huge confusion on his role speaking as a Strata Manager or actually a contractor? I feel I got bullied from this meeting and it is so unfair that as an strata owner why I was treated this way. It is totally disrespectful and shockingly unprofessional!
13 January 2022 7:53
Patrick Lau is very attentive, friendly and yet still very Professional. Very easy to reach and responsive to address concerns.
19 December 2021 17:25
West Coast Property Management is a greedy company, they pick up money from your account without being authorized. When you ask them a question, they don't reply.
17 December 2021 15:58
Had some questions regarding a renovation to my townhome. Bal Sohal at West Coast was very quick in responding to my questions and did a great job in obtaining the appropriate strata approvals. It was great dealing with Bal
13 December 2021 16:23
We have been racially discriminated and harassed by our strata council, with no assistance from the property management company. We have been targeted over false violations and we have wrote several emails that were not acknowledged. We've been left with "We act under council's directions". We have been stalked and harassed and as homeowners we were left to feel like we had no rights. We had to end up making a police complaint against the council for our protection. Quite disappointed!
24 November 2021 20:55
West Coast Property Management recently took over management at a building where we manage a individual unit. Big improvement - Very prompt and professional communication from Sonny, a Strata Agent At West Coast Property Management.
19 November 2021 14:08
Really poor management and lack of professionalism. In the letter responding to our concerns, no strong evidence was provided. During the zoom meeting, didn’t even allow home owner to speak up. Very disappointed and is seeking legal advice to address the issue properly.
14 November 2021 0:36
The staff at West Coast Property Management responded to my question in a timely manner even though my contact manager was on vacation. You can tell team work is strong at West Coast. They provided great service.
11 October 2021 23:09
This is the worst management company I have ever seen. We are told to pay $120,000 for the fence for all 19 units in the complex. This amount is ridiculous. My unit only has 4 pieces of fence and we were asked to pay over $6000. This management has also passed the motion for fence replacement without the owner's consent. We have recently asked for the supporting documents for the fence replacement fee, but they have deliberately delayed their response for three weeks. Furthermore, they want to charge us for the requested document even though we have the rights to review all documents before proceeding fully.
28 September 2021 3:45
Daren Selo has been assisting me and I can't express enough how great it is to receive fast and professional assistance the way he has. Thank you Daren!
25 August 2021 23:20
Shout out to Team Sello. They went above and beyond to dig into details and fixed a billing error from our previous irresponsible management company. Saved us 5K!
17 August 2021 3:37
I have been consistently impressed with West Coast Property Management in both their responsiveness and their communication. They've been truly a wonderful team to work with and I'd whole heartedly recommend them. Thanks for all your hard for on behalf of all the residence here. Cheers
04 August 2021 11:39
Our key fob has not been working for a week now and many of us who live here have contacted by email and also phone. Tools for work are locked up in the storage as well as the underground parkade has been very inconvenient for all the individuals that live here.

Are you guys on vacation?

Business hours are stated but nobody is picking up calls or responding to emails?

Not impressed.
30 July 2021 19:00
Updated Review for September 2020: I had to leave another review for West Coast Property Management, specifically Bal Sohal. Recently, I have had to reach out to Bal on numerous occasions due to an ongoing issue and he has always been extremely responsive, knowledgeable and helpful. Throughout our many email exchanges, Bal has always responded promptly and has gone above and beyond to resolve issues. I would highly recommend Bal Sohal to anyone who is looking for an excellent strata property manager.

West Coast Property Management deserves 10 stars. In just two months, they have addressed a number of issues that the previous two management companies had failed to address. They always reply to emails in a timely manner and address issues and concerns quickly. Coming from a building that has been so poorly managed, I'm VERY grateful for Daren and his team.
25 July 2021 18:39
Bal Sohal is so responsible and helpful. He answered all my emails quickly and solved things I asked for like repairing my neighbor's fence. I am deeply appreciate his hard work. Thank you Bal.
22 July 2021 6:11
Working with Daren and his team has been a true pleasure. Especially his management of our annual maintenance and, like many councils, mediating those council members who are hot headed at times.

His team is fantastic and our building has used several larger companies. West Coast PM delivered where they could not.

Thank you
04 August 2020 10:00
They are absolutely better than any other property managements I have ever experienced. I strongly and confidently recommend this company to any property owners and strata councils.
02 August 2020 14:06
Team West coast pm is a great choice for anyone looking for long term solutions for their community. Well done here Team.
17 July 2020 7:49
What took 1 year and a half with our previous strata company (a simple door replacement in our garage) took West Coast Property Management 2.5 weeks. They are excellent, responsive, and quick. Highly recommend them.
12 July 2020 23:28
In recent months our North Vancouver residential / commercial mix building retained the services of West Coast Property Management Ltd. Their hands-on management engagement under the leadership and advice of Daren Sello has been greatly appreciated by both myself and the Strata Council as a whole. I would certainly recommend their services to any Strata building looking for property management efficiency and expertise. Scott Roberts
28 August 2019 21:50
Daren and his team have been incredibly helpful helping us recover after 4 years of sloppy management by Gammon International! Daren is very responsive and knowledgeable and has even gone back through documents from before he was our PM to sort out others’ old mistakes. We are so pleased to finally have a great PM! Thanks Daren and West coast!
13 April 2019 15:32
West Coast Property Management LTD has been a great Management Company! They are always willing to help, very easy to communicate with and on top of all issues regarding the property. I would highly suggest any strata to choose West Coast as their Management Property.
08 March 2019 20:45
West Coast and the leadership are great value for clients that are looking for a professional management company. I have worked with them in the past and I have no hesitation in the 5 star approval.

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