Western Financial Group Inc. - Canada's Insurance Broker

Ashley was by far the best example of an attentive on top of the situation Insurance contact I have come across! Thanks Ashley for resolving my policy issue!

Rebecca was fabulous to deal with. She ensured that she understood my needs and had great communication throughout the entire process. She found me the best policy for my business needs at a great premium. I would absolutely recommend her to anyone looking to insure their business!

As soon as you arrive Adele is smiling, friendly & efficient. Fast, accurate service. Thank you!

The Baker Street Branch is my favourite, the staff is always so friendly and knowledgeable. I was able to get my new policy extremely quickly and with ease!

So helpful! I was able to get a policy in place so quickly and with no stress. Thank you Adele and Dana for your help.

Adele has been at the front desk for many years now and it is always lovely to see her for our anual renewal. She is very knowledgeable and always able to answer our questions. I am always happy when I walk in and she is still there. An awesome employee!

The staff is really what has me coming back to this location, they are extremely kind, helpful and knowledgeable! I always leave feeling confident.

Adele was extremely helpful in finding an associate to help me obtain the correct type of insurance coverage for my non-profit society, going above and beyond to make sure I received the best care!

The Cranbrook (Baker Street Location) Branch is my favorite to go to, and I always feel welcomed. Any questions are always answered without judgement and I am always given the best options with reasoning and suggestions based on my lifestyle. The team there is fantastic and I recommend going there for any insurance inquiries.

I had concerns regarding my insurance coverage on my home policy. I contacted my local insurance advisor and found my home policy was inadequate for my needs, and I (in fact) required a separate commercial insurance policy.

My advisor put me in touch with a commercial advisor, and we were able to all work together to find a cost effective solution in a timely manner.

Both advisors were knowledgeable and patient, explaining what was needed and why it was needed.

Thank you both for your help!

We have done business her for many years. We are always greeted warmly by all the staff. Adele always has a big smile and is always ready to direct you to the member of the staff that is best suited to help with the business at hand for the day. All the staff know their product well and continue to give great advise. I always appreciate the reminders that we receive to keep all of our insurance valid.

I dealt with Leah Gordon and was very impressed! She was very professional, friendly, and knew her stuff. I called her late and thought I would have to leave a message but she answered! Excellent customer service! Don’t see that very often anymore!

Our family has been using Western Financial vehicle and house insurance services for well over 15 years. The staff is knowledgable, professional and customer service driven. My sense is that they are working hard on my behalf to find the best insurance options for us be it our vehicles or house properties.