14 January 2024 23:27
I changed my policy term for my car assurance - I got shobhna Jakhar as my advisor, She was so kind and generous and assisted me in getting my insurance done really quick and in timely manner
Kudos to Westland Insurance to have great employee like her.
12 January 2024 13:06
I had a pleasant straight forward customer service when renewing my auto insurance with Shikha. She was polite and professional.
30 December 2023 12:32
Jasleen was exceptional to deal with when I renewed my auto insurance over the phone. She was professional & able to concisely answer my questions. The renewal process was efficient from a time standpoint. I will continue to renew by phone.
18 November 2023 19:02
Quickly corrected mistakes by another insurance broker as we found that in part the vehicle was not fully insured, added another name to the insurance. Very efficient. Will continue to use Westland Insurance for our future needs. Thank you
16 November 2023 0:55
Juan Garcia made my experience as quick and seamless as possible! Really appreciate his help renewing my vehicle insurance. He went over everything thoroughly while only taking about ten minutes out of my day. Could not recommend his services enough. Thank you Juan!
10 November 2023 12:30
The Insurance Advisor, Shobhna Jakhar, who took care of my request was fantastic. She is very professional and has a pleasant phone manner. She was able to very quickly assist me with my request. A great experience.
21 October 2023 20:49
Juan Garcia was great to deal with, was efficient and professional throughout and renewed my insurance within 10 minutes; it is usually an hour process!
19 October 2023 16:57
I got my insurance done there. I loved the service very much. I was helped by Shobna Jhakhar and she really understood my needs and helped me accordingly. She is very professional and Kind.
26 September 2023 19:00
Shikha's dedication to helping customers is truly commendable. I felt valued and respected as a customer, thanks to Shikha's exceptional customer care.
26 September 2023 19:00
I really appreciate Juan Garcia's help today. In spite of my having to hang up during our initial call, he was completely ready to get back to it when I called back. Very quick and easy to talk to. Thanks Juan.
14 September 2023 9:26
Shobhna is very patient and kind. Helped us with replacing icbc payment plan. Highly recommended!
07 August 2023 2:35
Juan did amazing! He renewed my insurance with very little hassle which I needed a lot at that moment.
Very polite and nice and awesome!
30 June 2023 15:20
Shobhna Jakhar was efficient and courteous, and this phone insurance renewal was done in under 10 minutes!
11 November 2022 1:47
They are super fast and efficient. I was helped by Leila who was incredibly fast and kind. 10/10 would recommend.
11 August 2022 22:00
Ryan Lakrarsi was exceptional in helping me. His kindness and understanding when i forgot the proper documents absolutely brightened my week. I would recommend him and this location to everyone!
18 July 2022 21:07
The old lady wanted to check my vin in person for insurance renewal so she can sell me a day permit, good job
14 July 2022 21:14
Big thank you to Elena who took me in as soon as they opened on Saturday morning so I can insure my motorcycle and meet up with some friends. Was quick, painless and efficient. Great service!
12 July 2022 18:47
Leila, amazing human being and exceptional customer service. We need more people like her on this planet. Personally and professionally, she is excellent. I am beyond words how she managed to put a smile on my face when I was in the darkest place.
27 May 2022 16:23
Pleasantly surprised. Big office with a number of employees. They have rear parking easily accessible.
Paula was awesome and plenty helpful. She was able to get my insurance/papers fast and efficiently. She was very helpful in listening and getting me on my way. Amazed how easy she made it feel and provide me with excellent service.
19 May 2022 19:09
I really appreciate itElena! That she was really patient and humble. She give me a great service thank you again:)
16 March 2022 11:59
Renewed my car with Paula Fung. She was very professional and patient with all the questions that I asked. Explained everything clear and concisely!
14 March 2022 2:29
Moving from Alberta and new to BC home insurance, I went over a few insurance agencies and left empty handed. I am glad to walk into Westland Edmond office where staff are welcoming, and grateful to Paula who is kind and patient to find me the product that fits my need. Thank you for the great service!
28 February 2022 15:54
It was a great experience and the staff was very helpful and kind, especially the lovely employee Elena?
27 February 2022 21:41
Elena was very helpful! I had many questions and she answered them all very clearly and concisely. Thanks Elena~
22 January 2022 19:04
Wonderful service from Elena. Friendly and cheerful with patience to help us for the car ownership transfer and insurance. Definitely will introduce our friends to renew their auto plan over Westland. Thanks again.
21 December 2021 18:19
Our experience with Paula looking into getting home insurance was "TOP NOTCH", and we would recommend Paula at Westland Insurance to any one needing insurance.
03 December 2021 17:30
They stayed open a few minutes extra to helps us insure my friends first truck and were very kind in the process, I highly recommend this insurance company for any vehicle needs.
15 September 2021 1:11
Wonderful service from Ryan. Was immensely helpful in renewing my insurance while I was stuck out of town. Nice to see great service still happening
10 August 2021 6:48
Great service and friendly from the agent of Ritu Shasma, highly recommend this insurance company.
27 July 2021 15:51
I had Vivian do my renewal, She is very patient and helpful. Got it done.
I Will be back every time.
21 July 2021 16:40
My family and I have used Westland for 40+ years they have always looked after us as long as I am alive I shall continue to use them
07 July 2021 15:31
I had the best experience at Westland Insurance. I called a few minutes before closing time to get a temporary operating license for my car. Linda was so helpful! She went above and beyond to make sure I got what I needed even though with a new baby at home I wasn't able to physically make it to the office. Truly exceptional service.
07 July 2021 12:27
I dealt with Andrew Hu, who provided quick and professional service. It was all done over the phone and email, and I found the process very easy.
29 June 2021 7:10
Nicholas Mata - Goes beyond his duty to help and assist. A pleasure to do our insurance with him. Is a great asset to Westland or any organisation he works with. Thanks Nick for your help for our Car Insurance and Plate change.
24 June 2021 6:42
My experience was awesome. I was there to get my paperwork transfered to the buyer i sold my vehicle to. There were two female staff members which made eveything so smooth and they were so helpful

Thank you guys really appreciate all the assistance that was provided
12 June 2021 19:27
The folks here have been great to me the few times I've had to visit over the past two years. Very helpful, always happy to explain, and always very polite.
22 May 2021 11:11
These folks helped me out when I was out of province.
They did a fantastic job and I would highly recommend
20 February 2021 15:22
They are doing great job. Just too slow. And serve one customer only. Was waiting outside for 20 mins then left. I went to higate park insure. Finished my car insure renew in 3mins. I know 2 meter distance rule. But consider the raining season. Please work quickly. There is another guy who is behind of me was over 60 years old.
04 February 2021 17:51
Nicholas M.answered the phone and was very pleasant to deal with. He was very responsive and communicative. I would recommend any insurance needs here as you'll be taken care of as I did; in a prompt, professional and courteous manner.
10 December 2020 0:28
I liked my previous insurance company and was with them for 30 years. When Westland bought them the service and customer care became noticeably better.

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