Westland Insurance

Sukhwinder Kaye Westland did a very professional job of quickly handling my insurance changes and needs

Renewed my ICBC policy over the phone with Pavneet Dang. She helped me get it done quickly and was super helpful and friendly. Would be great if all customer service representatives were as good as Pavneet.

Done my insurance renewal in less than 10 min,
the documents are reviewed patiently and accurately.
Got the mileage discount and all other possible discounts.
Thanks Pavneet for her help and precision.

Barneet helped with ICBC transaction of mine, he had the required knowledge and did a great job.

If I could give 0 star, I would. Deanna Senghera is the worst, very dishonest. I’m wondering if it’s just her, or the company is dishonest.

Excellent service from Pavneet, she was on top of our renovation and guide us through the process!

Pavneet helped me by setting up my insurance through the phone, then realized we had to change areas which saved me 170$ for the year, just appreciated and highly recommend her!

Elena Mayorova is very good at what she does at Westland Willowbrook mall. She has the patience and understands the tedious process that insurance policies requires. Be confident that she will take care of your auto needs.

Nicole was great! Very helpful in getting me a home insurance quote and explaining all the coverages in an easy to understand way!

Pavneet was amazing! She helped me and my Mother during a difficult time. She was helpful and efficient and wasn’t afraid to ask for help if needed to make sure the job was done correctly.

Pavneet and Nicole at the Willowbrook location are so helpful and friendly! Their knowledge and expertise helped me make the best decisions possible for what type of insurance I needed! Great job ladies! ️️️️️

Highly recommend this insurance place, very informative and helpful staff. Had an amazing experience with Micheal, he was very knowledgeable and helped me get the best insurance possible. Definitely ask for Micheal if you need insurance!

Everything was made to be quite easy. I got phone calls and messages with details. Service was friendly too. And the process was quite methodical. Easy peasy!

I can’t speak highly enough about my experience with Westland Insurance, particularly because of Elena. She has been a guiding light in the often-confusing world of insurance. Elena consistently goes above and beyond to make sure I understand my options, breaking down the complexities in a way that’s easy to grasp.

Her professionalism is unmatched, but it’s her personal touch that really sets her apart. She takes the time to get to know her clients and their unique needs, ensuring that I always feel like more than just a policy number. I’ve dealt with various insurance companies in the past, but the level of service I’ve received from Elena is unparalleled.

Thank you, Elena, for making my experience with Westland Insurance not just tolerable, but genuinely enjoyable. I highly recommend Westland Insurance for anyone in need of top-notch coverage and world-class customer service. Don’t forget to ask for Elena; she’s the best in the business!

Micheal was very helpful and informative. He took the time to make sure everything was clear and did so in a fun and thoughtful manner.

Extremely bad experience.
They basically had a school kid sitting in the front desk. No one knew how to backdate a cancellation. This eventually cost me $50.

STAY AWAY FROM HERE.

This business has to be part of an insane asylum. They told me that because I forgot my license, I was unable to renew my insurance in person. BUT, I could phone them and renew over the phone, they just need my license number and some other details. I said I have a picture of my license on my phone, now, let's pretend we're doing this over the phone. They said they can't proceed that way, I could go sit in the mall and phone them and do it that way. So, I can sit 20 feet away and phone them, but can't sit in their office and talk to them in person. ARE YOU MENTALLY DERANGED? !? !

Pathetic service. She asked if I wanted the phone number and I said no, I'm good. I'll go elsewhere.

The woman helping me was very kind and polite, just delusional.

Amberly has been amazing to work with to place my tenants insurance. Very efficient and professional and friendly. Its' appreciated!

Amberly was so quick and efficient in transferring my optional insurance over to my new vehicle. She was very friendly and I highly recommend her to anybody.

When doing your autoplan insurance look and ask for 'GAVIN'
he makes the process seamless. He s good at his job! 6 stars*****
Always great to go to a place that has great people like "GAVIN. Gavin helped me three times same great service and super guy!
Side note:
unhappy with turbon boss though - rude ''one star" told me to leave if i was in a rush.he didn"t have to speak - ruined the process with my son }}} acting like a big shot supervisor.i was annoyed after that!

I decided to phone in my insurance renewal just to test the phone-in vs the usual in-person renewal and the process was easy and very well handled by Barneet Singh Tiwana at the Langley/Willowbrook office. As long as you have email access and are willing to use docu-sign, I would recommend this to anyone.