I’ve had a locker at this facility twice. Both times I’ve been impressed by the cleanliness and the feeling that the facility is secure. Staff are professional, helpful and efficient. A recent mouse infestation was addressed quickly. I haven’t given a 5 star rating because there is NO access on public holidays.
White Rock U-Lock has been raising its prices a lot in recent years, and it’s troubling because the services haven’t necessarily expanded or increased. I’ve been a customer for a decade now but for example, when I was with Maple Leaf storage I had longer hours of access to my unit for less.
Update: today I noticed my bill for my small unit is now $308.45 a month. In 2019 it was $242. A $66.45 increase.
Not gonna Lie, that strobing light out side on the street for the last 2 years has been quite let’s say interesting, good conversation topic sitting at cactus club across the street mainly because i don’t have any thing better to talk about, my life is pretty boring. Back on topic, that damn light should it be fixed or not? That’s the question.
Excellent Customer Service. Mateo and Abe are precessional and courteous. (I think I got their names right!) It’s a secure yet accessible place. The storage space is neat and well maintained.
Nice, clean storage facility; kept all my furniture dry and safe. Customer service was absolutely fantastic. Will definitely use U-lock for any future storage needs!
Would you believe me if I told you there was a place you could store your items that was clean, temperature controlled, spacious lockers, kind, courteous and professional staff? In my current experience White Rock/south Surrey U-lock mini Storage is easily that place. Must say thank you, really hats off to entire operation for making my transition that much easier. Donna
A shout-out to the crew at U-Lock Mini Storage in White Rock! They get 5 Stars for getting me in the driver's seat of one of their Penske Truck rentals. A very special shout-out to the beautiful and lovely Nicole who made it all happen. It was a Sunday morning with very few places open and even fewer of the size truck I urgently needed for my business. Just when it was starting to look like it wasn't going to happen, Nicole worked her magic and pulled a rabbit out of a hat and located one for me! And even had it delivered while I waited at their location. Awesome service! All the staff were super friendly and helpful! Look no further you've come to the best place!
Awesome establishment, they have a moving truck you can use. This place is ran by 2 polite men and they provide free refreshments. Clean, well lit, affordable with great customer service. Thanks guys!
My Gawd!:) Talk about great People! This business is wonderful! The folks in there are AWESOME! They are real people. I love that they represent "people first". All of them are ral, riendly, and the "people' you want to be around in your neighbourghhood. Honestly.these people make the differece between a storange unit and "your place where you store your stuff"! People make the difference! These are excellent people! Go talk to Nicole or Peter.or any one of thier staff! Tell me I am wrong! These folks are professional, genuine. Caring.and, helpful. You will be amaed at their concern for you! Doesn't matter your colour, your gender, your.what-ever.kid you not; these folks are genuine! Been here since end of April 2019.loving tht they are "family"! Wish I had a real family like these folks! Oh.good pricing as well.:)
I can’t say enough good things about this facility. There have been some terrific upgrades recently, and as a very long-time customer, I really notice all they are doing. That said, the very best thing about this business is the people! What a wonderful staff. They clearly like what they do, and have fun too. Everyone is very friendly and helpful. I give a special shout out to Bill and Nicole; they have both gone out of their way a number of times help me. You are both amazing, and I really appreciate you! I highly recommend Team U Lock!
This is a top notch facility where the staff are professional and friendly, the units are exceptionally clean, climate controlled, safe & it's so easy to park and load/unload. I highly recommend them for your storage needs!
The price is worth it: clean, vermin free operation, stable temperature control and lighting, pleasant staff and parking near storage. What more could one want? Ideal.
I have been renting storage from White Rock/South Surrey for several years. It is a convenient location and the facility is very secure. I am a home stager and often need additional space or have special requests. I cannot count the times the staff (Bill especially) have gone above and beyond. Nicole the Manager runs the place very efficiently and everyone that works there are super accommodating and friendly. They tell me I am a "VIP customer" but I think everyone gets the VIP treatment!
I would highly recommend White Rock U-Lock for all your moving supplies and storage needs. Very clean and very well maintained buildings I never have to worry about the stuff I store here as I know it is safe, secure and dry. The manager Nicole really go’s out of her way to make sure the staff and customers have a wonderful experience each and every day they walk through those front doors. I have rented here for many years and the staff here are so friendly and accommodating that it feels like family Thank you U-Lock staff for all your help over the years accommodating all my storage needs