09 December 2023 17:52
Shawn Trimble is very professional and attended promptly when we had our water damage claim. He is extremely easy to deal with and is always there to answer your questions. I highly recommend using WinMar for your restoration services.
08 December 2023 7:58
Kristen and the Winmar team were very attentive coming the same day we called insurance and went through every step required through to completion. Kristen went out of her way to find a certified roofing company to ensure our home was taking care of prior to winter and check in numerous times.
26 November 2023 7:53
Shawn and his team at Winmar were absolutely amazing during our recent flood damage. They made a very unpleasant situation way better than we had ever hoped for. Professional, courteous and extremely helpful describes our experience best. I absolutely recommend these folks for any restoration jobs you may need.
14 November 2023 5:46
It has been a pleasure to work with Winmar. Shawn and his staff are very professional, knowledgeable, polite and respectful. They arrive when they say they are going to and they are happy to work around my schedule. The staff do great work and their post work clean up is amazing! They are treating my home like they would their own home. Shawn and his team are positive and have helped me to turn a challenging difficult time into one that I can feel confident that once Winmar is done with the restorations, we will be completely satisfied with the work done. I highly recommend them!
09 November 2023 12:56
Absolutely the most amazing service. We had issue with the insurance company and Winmar was so helpful and prompt!
07 November 2023 16:03
Shawn Trimble, the project manager, was front and center throughout the entire process. The whole team came in with great attitudes and professionalism. Excellent work done!
09 April 2023 7:41
Had an emergency flood Boxing Day due to a burst pipe in my basement. My house was scheduled for sale possession a couple of weeks later. Shawn and his team were very fast to get in touch and really put in the extra effort to calm my nerves and explain the process. This extra diligence really helped ease the stress. They were quick to bring dryers and arrange the other work required. Had a few follow up calls with Shawn and he was always friendly and a pleasure to chat with. Great guy and a great business. Highly recommend. Thanks again!
12 January 2023 3:02
Allan made sure we had a good experience with his company and things went smoothly. Very impressed with his integrity throughout this stressful process.
29 July 2022 15:53
They were fast, courteous, and respectful. My family was still living in the house when they took asbestos samples and we barely noticed that they were there. Thanks again Winmar.
08 June 2022 19:50
WINMAR tarped our roof while we waited almost 3 months for our insurance company to give us the go-ahead on a new one. This remained in place during some pretty big wind/rain storms this summer. WINMAR also took the time to check the attic for any damage. Once approved, the work was completed as promised and the new roof looks great. Also, noticed that the roofer left the work site very tidy - no nails or roofing material left about.
24 May 2022 6:21
We contacted Winmar for asbestos abatement and Allan was very quick to get back to me, helpful and knowledgeable. I wouldn't hesitate to contact Winmar again for any remediation needs!
28 August 2020 10:32
You can stop searching, this is the company to work with. We were struggling with a mystery stink in our rental house. Allan diagnoses several issues including a very minor gas leak! While I hope we are able to work with the landlord's to address the remaining issues (high moisture, dry rot, mold growth.) I would 100% recommend Winmar to anyone who is questioning the quality of their air.
I wish I had called months ago, I hate knowing that my family was subjected to a low level gas leak (Fortis confirmed it was below olfactory receptor concentration), now to sort out the remaining issues and breath healthy air.
Thanks Allan!
12 May 2020 6:19
VERY GLAD our Insurance Co.chose Winmar, Cranbrook to do our basement water damage repair/restoration. Allan was always very professional & courteous to deal with, giving excellent information/answers to our questions.
He notified us ahead of time & arrived
on time as agreed upon, as did his other Trades workers. AND they cleaned up after working, Daily before leaving. He answered texts promptly, even outside of regular work hours. He knows his business well and took great care when doing the mold removal part.
We were very satisfied with this whole project from start to finish AND even got a small bonus Refund by coming in under Budget!
Thanks again, Allan.
28 April 2020 12:10
Excellent quality, service and response time. Would definitely use them again!

Doug
06 April 2020 12:19
Allan from Winmar was excellent to deal with. He was extremely courteous, helpful and re-mediated our store as quickly as possible so that we could get back to business. I would highly recommend Winmar
02 April 2020 1:40
The guys showed up in time every day. All of the work was done with care and attention to detail. Fritz did all the walls and finishing like it was his own home! Darryl did the flooring and mastered the curved tub face. My master bedroom and ensuite bathroom are a work of art! Thanks Winmar:)
13 January 2020 16:39
I didn't think the extensive mold damage in our camper trailer could be remediated. WINMAR Kootenay assessed the damage and provided options within our budget to remediate the problem. Allan was able to complete the work within the tight timeline we required to not impede the start of a month-long trip.

We were thrilled to have the mould killed, the trailer dry, and the musty smell gone so that we could enjoy camping without worrying about our health! The work was done using professional equipment and cleansers that did more than simply mask odours with perfumes. Residual treatment smells were the product of natural essential oils, and dissipated within days. Allan was honest with us and knew how to do his work well.
11 October 2019 21:30
I recently purchased a home that had severe smoke coating the whole interior from 40+ years of cigarette smoking. I made a phone call for advice on what to do to make it safe for my young family. Allan at winmar Kootenay was so professional! He not only told me what he could do for me, but also took the time to send me all kinds of information on how to remove/seal the nicotine. He suggested products and methods I could do on my own if I choose not to use his services as well. To top it off, he did all this legwork at no cost! I felt that he really did care for the wellbeing of my family. I suggest giving them a call if you have concerns like I did:)
16 September 2019 23:08
We noticed the flooring in our bathroom was lifting so we called Winmar Kootenay. They came out within the hour and discovered a leaking toilet had caused flooding below the floor. They were able to dry out our bathroom and save the hallway from further damage. We highly recommend Winmar Kootenay. They were very fast, professional, and did a great job.

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