30 April 2023 2:50
I wish i could rate them a 0. I bought a washing machine from rona, and they changed the dates and times of the delivery 4 times on us, each time they gave us a delivery date and time, it would be in 3-4 hr time frames like 2-5pm etc and we would have to wait at home for them for 3-4hrs at a time. They failed to deliver or communicate that they wouldnt be able deliver during those time frames, collectively wasting over 10+ hours of our time with us just having to sit and wait for them at home. I can accept delays but to delay it 4 seperate times as well as failing to notify us that they wouldnt be able to deliver, is just ridiculous. Terrible logistics company and i hope no other companies use their service in the future.
15 September 2020 3:34
A lot of negative reviews here, but I had a pretty good experience with my delivery. Had table and chairs delivered from Ikea. I was notified a couple times of the delivery window with automated reminder calls on the day. It came an hour and a half before the delivery window, which may not necessarily be a good thing, but I was already home. The delivery guy was really friendly. I think there's a lot of bad reviews because people end up reviewing only when they have a bad experience. When they have a good experience and their package is delivered without any problems, they don't take the time to write a good review. Anyway, that was my experience.
17 August 2020 22:20
On a jobsite. Watched them deliver an appliance. Helped them coordinate, no thank yous, no acknowledgement, dropped in middle of room and left. Just like that. Customer service 0.