05 December 2023 21:15
Came in from out of town with a nail *emergency* and April made miracles happen. Not only do I love my nails but I had such a nice time getting them done. April was extremely friendly, warm, and had immaculate attention to detail. 10/10 recommend.
28 November 2023 6:30
Thank you YŪGEN Nail Spa!
Cause it was a bit difficult to find a nail salon that suits my aesthetics here, I’m happy you guys made what I wanted it!

The reference pictures I gave them may not be 100% identical, cause they may not have the same materials, but they can give you appropriate suggestions based on the existing materials and aesthetics through full communication and discussion.

I’d like to thanks my manicurist April, when I talked to her about my idea, she could receive what I wanted right away.
19 November 2023 2:08
I'm currently visiting Vancouver and urgently needed a pedicure - since this salon was close to my location and also had above-average reviews, I made an appointment online today for 1: 30 p.m!
I was not disappointed - the work was done perfectly in detail without haste or stress - the time estimated for this package was even significantly exceeded - the hotstone massage was a pleasant highlight! Thanks see you next time!
21 July 2023 20:23
I got one of the best gel manicures ever here, it lasted over 3 weeks without chipping and they were very detailed in their work. Highly recommend.
03 June 2023 13:33
I had the ombre set and I really love it! I'd love for them to have more colors to do ombre, they only had pink to white but still worth it. Really efficient and professional. I recommend this place.
28 May 2023 9:13
I went to yugen in December 2021 and a girl (I believer her name was Anne) did my nails! They were beautifully done and all the staff were so friendly. The nails were shilac and lasted months. It is the most memorable nail experience i have because they lasted so long and the colours were so lovely, when I look back at old photos I always notice my nails right away and think about my visit to Vancouver and that day <3
19 May 2023 21:36
Not sure if they were just having a bad day but everyone seemed tense and angry, they kept snapping at me and made me so nervous. They agreed to do what I wanted, but the end result looked nothing like the picture and honestly looked pretty bad. I was too nervous to say so, but I would have been much happier with just one simple color if that design was too hard. The whole experience kind of put me off salons in general.
21 April 2023 12:11
Got my nails done a few days back with Trinny. Full set of acrylics. 10/10, great work, clean welcoming environment, reasonable pricing. This is definitely my new nail girl. No complaints, and have gotten so many compliments on my nails since.
Highly recommend.
The owner Lee is also an extremely nice guy.
17 April 2023 13:06
I recently visited Yugen Nail Spa for a regular pedicure and overall had a good experience. The staff were friendly and professional, and the price was reasonable for the service provided.

However, I have to give them four out of five stars because I was hoping for my feet to feel a little softer after the pedicure. While my nails looked great, my feet didn't feel quite as smooth as I had hoped.

Despite this, I would still recommend Yugen Nail Spa to others, especially if you're looking for a great nail salon that offers quality service at a reasonable price. Just keep in mind that if you're looking for an ultra-soft finish on your feet, you may want to consider a different salon or request additional softening treatments during your pedicure.
04 April 2023 6:17
What a great family business! Very high quality and exceptional service. I highly recommend!
16 March 2023 16:34
I called in as I had time to spare before getting a flight to the UK, so no appointment. I’ve never had a pedicure before, my feet were in great need of TLC as I’d been hiking for a month. Wow, the pedicure was amazing! Such luxury and care, my feet were transformed! I’m now a total convert to pedicures, I only hope I can find somewhere as good as Yugen in the UK. Thank you!
12 March 2023 7:33
Lovely first experience at this family run business. Very happy with my gel mani/pedi and my friend throughly enjoyed the massage with his deluxe pedi. Will definitely return again.
27 February 2023 22:11
I called for a walk-in, and they made some space for me. Very good service, friendly and fast. Fair prices.
24 February 2023 0:43
I had such a great experience here. They gave me exactly what I wanted and did a great job Thank you ladies
20 February 2023 23:01
I did not have a good experience with them. I got the nails extension done and after a week went there to get them removed. The nail stylist didnt even remove them properly and I have them on my both hands.
Just not worth it!
22 January 2023 20:25
Such nice staff. I’ve had some brutal mail experiences and after going to YŪGEN I will be a loyal customer. They listen to you and do what you ask for and tell you their pricing before they start. I finally look forward to having my nails done instead of worrying about how sore they’re going to be after
06 January 2023 6:37
Quality of service is top notch but what got me is the amazing staff. Everyone made sure I’m happy. Definitely going back!
01 January 2023 7:13
Came here for pedi’s with some friends and the service was great! Provided glasses for us for champagne and staff were very friendly. Would definitely go back!
21 December 2022 17:00
I can only add to the positive comments! Well organized work spaces, dividers & masks in use, on time! I’ll be back.
21 December 2022 1:40
My experience at YŪGEN nail spa was amazing! Rosie, Tia, and April were amazing. I’ve never had such pretty nails before! You must stop by if you need your nails done, you won’t regret it! Absolutely amazing!
23 November 2022 7:19
The place was clean and the staff were friendly. I love the message chairs and the foot and leg message.
27 October 2022 10:56
I came here as a tourist from Colorado and I have to say this place is a total JEM! I would move here just to be close to April and Anna, who gave me the absolute best mani/pedi I have ever had. It was a last minute appointment, but they were able to squeeze me in. They worked together, but took their time. They were also so patient and helpful when I couldn’t decide what color to go with. They also checked in with me several times to make sure the shape was to my liking and perfect before they started painting. I noticed all of the technicians did that with their customers, so even if you don’t get April or Ana, you’re literally in great hands.
They were also very sweet and gave me Vietnamese coffee, which was fantastic! The shop is extremely clean and they even play The Office, which was an unexpected plus! At the end I asked if they had time to squeeze in a quick eyebrow wax and they did:)
One month later, my polish was nearly intact. Honestly, if it hadn’t been for my nail growth, they would have looked perfect! I’m so sad it was my only time coming here. I would travel to Vancouver, BC once a month if it meant I could visit this salon every time! Try this lovely shop with any of they lovely technicians! You will not be disappointed!
26 October 2022 12:02
Went to get the deluxe pedicure with my husband. Service was wonderful from both techs. Will definitely go back. My gel nails are still in perfect condition 2 weeks later!
19 February 2022 2:25
Was my first visit to Yūgen, very happy with the service. I botched my online booking in several ways: I forgot to add the gel option and I booked the wrong day. The owner is very personable, responds quickly and professionally to emails, and was able to help me sort out booking a deluxe Mani Pedi for my friend and myself. We were looking for a reasonable option that also included a massage component and found Yūgen to have good prices and most importantly good reviews. We were not disappointed and will definitely be back. I don't take great care of my nails and they cleaned them up and made them look great. As of Dec 2021, they are offering 20% off on birthdays and they have a points system so frequent users can save a few bucks.
08 February 2022 23:03
I have been coming to Yugen Nail Spa since they have opened. They are genuine and kind people who know what they are doing! Everyone is always so friendly, funny and professional. I am always happy whenever I come here.:)
25 January 2022 10:12
Very kind and welcoming staff. Very efficent and professional. Awesome space, clean and well- ventilated. They offered me something to drink too!?
25 January 2022 6:55
Lovely family-style atmosphere. They are honest and will not try to sell you a more expensive service. They helped me choose what manicure would best match my needs. They truly want to provide customer satisfaction and then some. I now have my "Christmas" nails.
25 January 2022 6:42
Wonderful experience at my neighbourhood's new nail Salon run by husband and wife team, Tommy and Lee. This place is very professional and they also provide a point system which is great for discounts and savings (20% off on your birthday which is fantastic). I had a gel manicure with gel removal and my technician was April. April was polite, professional and took her time and care for a high quality service with excellent results. My nails are sadly short and brittle for my job, but after April had her way with them they feel great. I'm looking forward to seeing how they fair over the next 2-3 weeks. Hoping Yugen Nail Spa will be my new go to spot for all things nail spa.
24 January 2022 22:27
I’ve been getting my gel manicures a few times with them now and I’m always happy with the service! Very nice and friendly staff - definitely going to continue going back.
08 January 2022 23:44
I've visited the salon twice for a basic pedicure with regular polish and have been very happy each time. It's not a luxury spa but if you want a basic pedicure to keep your feet looked after, I highly recommend this salon. The prices are very reasonable so you can afford to go on a regular basis and it's very easy to book appointments.
02 January 2022 3:53
I came here 2 months ago with my broken, thin, and fragile nails. They gave me the best service and saved my nails. I appreciate that they give me helpful advice and service instead of taking advantage of me. Ann was so patient and friendly with my nails. All the staff are so lovely. Highly recommend this place.
01 January 2022 4:02
Would recommend everyone to come here! Had an awesome gel manicure and pedicure with April! Very friendly and patient when I was picking colours. Received a nice client Christmas gift of cuticle oil.
03 November 2021 8:53
Staff is very friendly and we are always pleased with their work
They always go the extra mile to make us satisfied.
02 October 2021 7:07
I had a great experience at this salon! April did an amazing job, it was very fast and efficient and I love the result! Also, I have a thin skin and usually I get cut a lot, but April managed to do a great manicure without cutting me even once.definitely recommend!
27 September 2021 22:56
Would give a million starts if I could! Best nail spa in BC! The staff is so friendly and the service is perfect. They go above and beyond for their costumer.
19 September 2021 6:44
Came for a pedicure with my 2 girlfriends for a birthday and can’t say more good things! Super friendly staff, the owner came and said hello as well and made sure we had water and our chairs were on. My pedicure was well done, the colour choice was great and I felt very relaxed and pampered. Love that they have a happy hour too! So cute.
19 September 2021 4:44
Had an amazing experience here, all the staff is lovely and the salon has really great energy! Nails look great! Definitely will be back:)
17 August 2021 4:38
The entire team was so welcoming and wonderful. We had Rosie, Ann, and April for our three gel pedicures, and they all did such a great job! We booked an appointment and they got all three of us in at the same time, and we’re ready for us as soon as we arrived. We will definitely be coming back for all of our mani and pedi’s!
14 August 2021 3:36
I love this nail salon, every time you walk in they treat you like family and I am ALWAYS happy with my nails. I see Lee and just love her and her husband who both own the salon, they are the best! <3
10 August 2021 12:11
My friend and I came here for services few times and we do happy for the set of manicure & pedicure.
The staffs are very friendly, and the services are really good that we will recommend our friends/colleagues to this location.
Specially this place is super clean!
03 August 2021 13:09
I went there and been greeted with nice a warm smile of husband and wife they so fantastic can’t complain I got my lovely nails just on time for occasion that I need to attend to there place are comfy to come with price is very affordable I definitely will recommend these to all my girlfriends to see n check out LOVE IT ️️️️
25 July 2021 0:17
5 stars for you guys! Very professional, place is very clean, staffs are friendly, lots of colors to choose from, great service, love the ambiance.definitely recommend to my friends & my family & yah i will be a returning customer?
14 July 2021 19:27
A gem in downtown Vancouver. I love that it is a family run business. They have "Happy Hour" here which is something I haven't seen in any salon before. Overall clean place and a great experience. Highly recommend so check them out!
11 July 2021 15:44
Brought my daughter (10) and son (7) here we all had some pampering. They were really nice and made us feel welcome. Ok the kids might be a little young for this but we really had fun talking and getting pampered. Highly recommend taking some time out of your day for a visit to this family run business.
09 July 2021 10:36
Tommy was so polite and helpful on the phone and they were able to slide me in right away for a mani pedi! Incredibly courteous and clean the whole way through, I am thrilled to have come here for with my first mani/pedi since the COVID lockdowns began last year. April and Jolie did a fabulous job. Thank you YŪGEN team!
08 July 2021 17:02
I just had a wonderful manicure and pedicure service from Amy! She really did a great job. My nails are totally clean plus a very relaxing massage at the end. Definitely will come back and recommend this place. Thanks Amy!
05 July 2021 4:32
The BEST nail salon in Vancouver! Amazing service! Only good things to say! Lee is the best, the service quality is amazing, the customer service is great!
01 July 2021 13:13
Oh my goodness, a gem in the city. The manicure was exactly what my hands needed after a weekend in the garden. My cuticles needed such TLC. Thank you Lee for the best service ever. I have to also state on how clean this spa is. Looking forward to another appt soon
01 July 2021 3:57
Great experience for our mani and pedi combo! Everyone is so nice and kind and really took care of us! Very calm and clean environment. Will be back!
29 June 2021 11:53
Very welcoming staff and environment. Impressed with the cleanliness of the salon. Thoroughly enjoyed my pedicure and will be back soon! Thank you!
27 June 2021 11:57
Excellent salon. Everything was super clean and they are a sweet family run business. Amy was great, really thorough and gentle. Cool to see that you can collect points here too - didn't need that as an incentive to come back but it's a nice added touch!
25 June 2021 20:54
The ladies here are so sweet and kind. They offered us water and asked us what we wanted to watch during our appt. They truly make you feel comfortable. My shellac looks great and the price was right. They also gave me and my friend a full sized hand lotion for free! Will definitely return
25 June 2021 8:45
I walk by this place all the time and needed my feet done eventually. I was greeted at the front desk and the girls were friendly. I really enjoyed the feet massage with cream mask. Going to come back for my hands soon.
20 June 2021 5:16
I agree with the other reviewers. Great place, nice people and I’ll be back. Amy did a beautiful job and It’s also super easy to book, even if they’re closed.
16 June 2021 22:18
Wonderful service! My girlfriend and I went in for manicures and pedicures and were extremely happy with our results. We were well taken care of and the salon has excellent safety precautions.
15 June 2021 10:15
I wanted to love this place due to the high ratings and very friendly owner, however, the service I received deserves one star.

I came in knowing exactly what design I wanted, the owners wife was insistant on telling me to do something else because the design I wanted was ugly. As she was doing my nails, I told her how I wanted them shaped, she became extremely condescending and rude - she even told me that I don’t know the process and that she has 25 years of experience and she knows what she is doing. I asked her if she wanted to see a picture of the shape and she refused, the shape she ended up doing was not the same. At this point I did not feel comfortable telling her anything else and just sat through the appointment. I am shocked that any of the staff at this place think this is an acceptable way to treat a paying customer, as no one said anything.

I paid 90+ for my nails, which chipped the next day. I decided to not go back to get them fixed to avoid going back.

Go to this nail salon if you want to be talked down on and received bad Service.
10 June 2021 3:04
Amazing salon, loved the atmosphere and service. It's family run business, loved how Tommy introduced all of the staff in salon, explained how you can earn points and as well there was "Happy Hour" special pricing.
Salon was extremely clean, staff very attentive.
Loved my nails!
08 June 2021 8:31
It was time for me to find a new nail salon. I saw this place online, read the reviews and wanted to try them out. The staff is friendly and made me feel welcomed right away. More importantly, they did fantastic work on my hands and feet! Definitely recommend. I have found my new go to nail salon.
02 June 2021 9:44
I am pleased with the job they did on my pedicure and I am extremely picky. They were very nice and pleasant to deal with as well. I'll definitely be going back!
28 May 2021 6:37
I don’t typically write a lot of reviews, but I really want people to know this. I have never had such a memorable experience at a nail salon in my entire life - I got home that night and I had to tell my partner how heart-warming it was. The couple that own and operate the salon are so genuine and kind. They are so hard working - they even stayed open late just to accommodate my schedule. They have an amazing “points-system” that will earn you discounts on your services and on your birthday. And the woman did a beautiful job of my acrylic nails, but most importantly she kept checking to make sure she was doing it how I liked, and only charged a small up-charge for my unique request. I have never had someone care so much that it was exactly what I wanted. With my job, it can be difficult if my nails are too long, so she even said “go to work, if they’re too long, come back and I will shorten them for you no problem”. These guys offer truly incredible customer service and are incredibly kind people - I highly recommend you see for yourself.

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