Best Business banking service in Ontario reviews - page 10

Special thanks to Simon for being so helpful and informative. He was very knowledgeable and I really appreciate the guidance he provided!

Yana hamdam - is got to be the worst customer experience manager out there. Let me start off by the staff. All the staff just walk in and out of the front area, when there's customer from the counter to the entrance and have 2 people serving and...

Been dealing with this branch for my business for a few years now. The last few weeks have sealed the deal on me closing those accounts. The “rules” change here on a daily basis. Or let’s talk about being open until “5” several weeks ago, flew here...

They do not honour their own timings. The staff here don’t understand that 5: 58pm is not 6pm and close doors on clients! (BM pls review the CCTV cameras) I worked in 3 different TD branches over the years and our doors always closed after the clock...

The first time being at this branch and the first branch that refused accepting my changes to be deposited into my account unless they were in rolls- (it was only $50) -they sent me to dollar store to get the rolls! They even did not have the rolls...

I love this branch! The employees are efficient and helpful and I have been going here since I have started working in Peterborough 3 years ago. This morning however has made me question my visits here outside of bank business hours. I did not...

Beware using TD for foreign currency exchange. I recently converted several hundred Canadian dollars to Barbados dollars with TD and picked up the money at this branch. Upon returning from my trip, I went to the branch to exchange 32 Barbados dollars...

Went to the branch today and was refused service 08/23/23. Told me to go the Branch I normally deal with evenugh I had my client card and all necessary identifiacation. My home branch said they get similar complaints on a regular bases.

To the people who complain. Do you ever think that maybe they are under staffed like the rest of the retail sector? Cut them some slack!

I had to stay on hold for a total of 14 hours over 3 days with the fraud department and was then informed by customer complaints that the issue could have been solved in the branch and I was given misleading advice to call fraud which wasted...

TD has really fallen down over the years. The branch is dark and there are constantly new staff members. There doesn't seem to be a manager. Very disappointing as it was such a strong branch when Dave was the manager.

Was told that I was going to be put on hold.
I was left on the line and can hear both employees and customers talking.
Then they hung up on me. Very unprofessional overall.

I have had two not so great experiences here. The first is when we went in about getting a mortgage and we’re told it would be ‘highly unlikely’ to get approved for what we wanted, so we went through a broker to then find out the brokers used TD for...

I love this branch except lately i’m only able to get to the atm after hours and i’m not able to as it’s only open during branch hours. Because of this i may have to switch as i can only get there after hours.

Just went in last week to deposit a cheque and they are full service! I was able to get Canadian and US cash for my upcoming trip. Thank you!

Terrible service. For 2 years now I have been having trouble with their phone systems to authenticate who I am. After spending up to an hour to make a simple inguiry they direct me to the bank so that they can issue a new code even though they are...

I recently had the pleasure of visiting TD Bank in King City, and I must say it was an outstanding experience. The credit for this exceptional visit goes to Hazel, an exceptional customer associate at the branch. From the moment I walked in...