GoodLife Fitness Barrhaven Strandherd Crossing

Don’t bother wasting your money to get a membership at this gym. The gym stinks so bad, and it is so crowded especially in free weight area where finally getting a bench is a miracle. When new year comes, it’ll be much moreeeeeee crowded so don’t even bother signing up for this gym. Even the locker room is bigger than the free weight area. The only good thing about this gym is that it’s 24 hour.

Got a membership for 2 weeks while visiting family in Ottawa. I was told I could place my account on hold for 6 months and that I would be notified before they resume my membership.

My membership was resumed with no notification and my bank account was charged. I called them nicely to let them know that I was not notified and their excuse was that my email was not on the account, despite me providing my email during registration.

Super disappointed with my experience, certainly will not be considering this gym or any other GoodLife Fitness location going forward; no good reason for a profitable business to do this.

They tried to sell me forcefully a coaching program and when i said no the guy was mad at me.
They also sold me their premium package and they never explained to me anything about it. So i went 3 months not having access to any of the advantages when paying for it!
Just save your time and money and choose a different gym.

Good Lord this GoodLife is a trash fire dumpster. Small, overcrowded, full of misfits that trash and don't respect the place. Barrhaven deserves a better GoodLife! Staff are good but its way too cramped up. Rather travel to Hazeldean to workout, now that is a gym, not this Snow White 7 dwarfs gym looking

Hands down the worst Goodlife I’ve been to in my life. It’s small and overcrowded. The lack of space and equipment has me debating switching to Movati. At this point, I travel out of Barrhaven just to use my goodlife membership

I’ve been a goodlife member for many years. I recently moved to Ottawa and I have been going to this gym for the past few weeks. Although it is a bit older (compared to other locations I’ve frequented in Ontario) it is a good gym. It’s not super busy, at least not when I’ve gone. The staff is very friendly and welcoming

Horrible Experience. Dealt with the manager Sami. Had an issue where I got charged an extra 20$ 3times during my time with goodlife.that’s 60$. Called yesterday to figure out what’s going on, and they had the manger give me a call this morning. Sami was condescending, and basically told me that there’s nothing he could do and I should’ve read my contract. Seems like this happens all the time. And they have no issue having the manager disrespect the customer while relaying the information. I recommend you go to a respectable gym like movati or anytime fitness where it’s the price or cheaper and much better.

I’ve been a client of Samay for a year now, and I am grateful that I signed up with him.

When I started with samay, I had only 4 goals. Get in shape, get stronger, and improve on my mental health, and discipline. And thankfully with the help of samay, I’m getting closer and closer to achieving my goals.

My experience with Samay was pretty good. Samays the type of guy that will never give up on you, and I’m glad he never gave up on me. We’ve also had a lot of great conversations and laughs.

Samays helped me achieve my goal of improving my mental health. Before I started I was overweight and very depressed. But over the year Samays helped me lose weight and improve my mental health, now I haven’t reached my weight loss goal, but I have reached my mental health goal and I am very happy with where I am and how I look.

Some of the things I personally enjoyed was just being able to talk with Samay. He’s never really judged anything I’ve said and always teaches me something new when I don’t know or forgot what a certain exercise does. I also really enjoyed all the laughs we’ve had together, sometimes I would come in for training after a bad day, but when we have a good laugh or just a good conversation in between sets, it genuinely boosts my mood and makes the day a little better

Decent variety of machines, lots of room. Can get busy mid day but very quiet at night and in early morning if you can go then.

My training services with Freddy have been excellent. He helped me in the specific categories that I needed to improve which were increase strengthen, improve balance, functional movement, and lose weight.

What makes his training services so great is his workout program. He personally the training services to fit best for you. For example, I have a busy work schedule which causes me to get tired easily. Freddy took that information and, adapt the workout program that fits best for my goals and lifestyle.

Overall within the training, I have lost 30 lbs, building strength in my back, and my energy went up.

Great personal trainer. I would strongly recommend working with Freddy

Ok so, I like the goodlife franchise and most locations are good and clean with a great atmosphere and most equipment fully functional. This location however I have found to be an unfortunate exception. Locker rooms are not the cleanest. The lockers here are on the smaller side compared to other locations (Kanata, Rideau, etc.). You can tell that the inside of the lockers are not cleaned regularly and shower floors are often dirty. Most times there are several used towels lying around the change room on the benches, floors and inside lockers.

I think a bit of a heightened focus on cleanliness at this location would go a long way to improving the overall experience. Besides that, the overall layout isn't the best and it's often quite crowded but this seems like an issue that little can be done to prevent with the exception of maybe extending the weightlifting areas into the cardio section as it seems the majority of cardio machines are not in use while the freeweight section is packed.

In summary; I'd recommend taking the extra few kilometers drive out from barrhaven to a different location for the best experience.

When I exercise I like to follow up with a cold shower and a hot sauna. The good life fitness on merrivale road has had a broken sauna for months now so I came to this location in barrhaven instead. I like it much better than my normal location Because of the staff and the cleanliness and of course the working sauna.

Very crammed. Extremely poor equipment setup. Younger/student members need better gym etiquette.

Probably the filthiest Goodlife in Ottawa. I doubt the showers are ever scrubbed properly. It is quite a disgusting experiencing walking into the showers. The sauna I have stopped using it completely from the lack of cleaning and horrible smell. Management need to get their act together and prioritize locker room and shower room cleanliness. Oh and the towels are of the cheapest kind and barely dry you off.

First impression after todays workout, my you I’m use to working out at hazeldean, carp road goodlife ect… First off front desk guy wasn’t overly friendly I mentioned I hadn’t been to this gym before and asked him some simple questions about the layout kind of hoping/expecting him to explain the layout so more but he did not. Anyways moving on the the layout, it makes no sense. Back machines mixed with leg machines then you go upstairs to a very small area where all the machines are touching and worn out/broken, the lat pulldown machine was rigged together with a couple chains and when you go to pull down it’s uneven and I hurt my back after a couple trial reps. Bathrooms and change rooms are so out dated, for a big gym there is only two stalls in the washroom, bathroom is dirty along with change rooms and very outdated like a said. No water fountains located around the gym only seen one maybe there are more but who knows. Back to upstairs the machines are all so old and need to be fixed or replaced. All of the benches are worn out and falling apart and all the plates connected to the pins of the machines are all separated and out of place so when doing a rep it feels like the weight your pulling isn’t accurate. Also I couldn’t imagine going during peak time as I went at 5pm on a Saturday night and it was moderately busy and still everything available was most likely broken or off balanced. I encourage the managers to try out there equipment or try to workout during a peak time. Do the managers or owners workout? Doubt it. Wong be back.

The layout of the gym is frustrating and way too small. Having one large floor with all amenities would be better, there’s not enough space for free weights, and sometimes not enough machines. This gym also compared to others always smells like sweat, people lack gym etiquette and don’t wipe down their machines after using them. I wish the owners would put in some more effort to maintain it or renovate it.

Love entering the gym and being greeted by a friendly staff member. Good facilities and equipment! Shawn M has always been really helpful towards answering questions and getting me established at the gym!

Really good gym. 4 stars not 5 because the TVs constantly play US politics. Would prefer they play more positive content

Nice staff, crowd is friendly too. Bathrooms could use a Reno, age is showing. But nonetheless clean

An adequate gym with everything you need for a good workout.

They could use 2-4 more water fountains (especially in the cardio area) and more attentive staff who proactively refill the sanitizer bottles and paper towels instead of having to chase them down.

In the summer, the gym was barely usable because they gave a bunch of free memberships to kids who didn't use the equipment and just stood around, crowding out the paying members. So hopefully that's done and doesn't happen again.

Great for cardio, classes, and circuits. Not so great if you're focusing on weights and don't want to go between 11pm-5am. Staff is great, pretty safe location, gets busy fast though.

This place had a broken water fountain for almost 2 months. Great kids working the counters for the most part, but between machines that take forever to repair, and this water fountain deal, it gets an overall poor grade.

Layout is questionable but everything is clean and functional. The staff and most members are nice.

We could really use like an extra flat bench and maybe another squat rack or two. So much floor space is wasted on cardio equipment that goes unused, while the free weights and barbell areas are heavily in use most of the day.

Been here for the first time at around 7am. Gym is too small for the amount of people who use it and the equipment layout is all over the place, not much of it is grouped. Also, no trap/lunge machine: (

I pay 65+ $ per month just to come in and not be able to workout.teen fitness takes over the gym from morning til about 6pm which causes huge issues for those coming in after work at 5pm.

There should be a limit for the amount of teens that can come in at a time to not take away from PAYING members.however, we both know this review is going no where and i’m just talking to myself. I will be cancelling my membership to go to movati.thank you

Bit of a small gym but the community at 6am is great! Big props to Louise (pump and step), Greg (rpm should be here full time), and Caroline (rpm) who make working out fun. Seriously never laughed so much while working out

Overall it’s a great gym, very relaxed atmosphere, very crowded mostly with young kids in the heavy weight areas starting around 4pm onward to the point you won’t be able to use any equipment.
Most people don’t really train hard, a lot of chatting and on their phones tying up the equipment for more serious people.
I stared going to the one on pinecrest a few weeks ago and am eschewing the strandherd one.
Staff if I may reiterate are great.

Just started going there not too long ago. Its a good gym with all the equipment you need. I prefer to go early in the morning as it gets pretty smelly around 5pm

Small and very crowded. Surprised for a city like barrhaven that there is only one co-ed goodlife and it's tiny. So many teens and they all hang out and crowd equipment. Often have to wait around for equipment to be free and the weights section upstairs always has clusters of 4-6 teens per group and groups all over. Probably won't be renewing membership because of how busy this location is. I've been a goodlife member for about 10yrs (maybe longer) and always went to GTA locations. Now that I live in Barrhaven, I'm not impressed by this location at all!

Have been a member of Goodlife, and usually frequent this gym.

It is one of the smaller Goodlife facilities I have been in, but the space is used fairly well.

Never a shortage of cardio equipment, the weights section upstairs can get very crowded. Staff are friendly, facility is pretty clean, just wish there was a bit more space for free weights.

This place is very strict on COVID which is great but would be nice if it was actually 24hrs as is on the sign to allow me to social distance better: D

Best gym I’ve been to in Barrhaven! The employees are always so kind and welcoming. I never feel any judgement at this gym and that’s a big thing for me. It’s a friendly environment where I also have productive workouts and I always leave feeling great. The message chairs are a great touch too:)

I have been a member at this gym for many years and am very disappointed in their lack of concern regarding COVID and mask wearing. The only time it appears a mask is required is when you walk in the front door, after that there does not appear to be any reminders or enforcement. I have spoken to the staff and they told me that for the most part it is the same members that are not wearing masks. I suggested that they remind them to wear their mask when moving around the gym and not working-out and to suspend them if they continue to intentionally refuse to comply. I have watched staff repeatedly walk by anti maskers and look the other way or straight ahead. The policy appears to be "I hear nothing I see nothing"! It was so frustrating today I left half way through my workout as I counted numerous people walking around and groups of youth hanging out with out wearing masks.

Been a member here since I was a teen, has been going downhill over the years. Management is a joke, who locks clips on machines? Those carabiners cost next to nothing, especially when purchased in bulk. When something is broken it takes over a month to fix.prime example being the cable machines. It's like they have 10 last carabiners left in the whole gym and they're trying their best to preserve them in a LOCKED cabinet downstairs. Gym has become way overcrowded and needs to expand. The only good thing about this gym is the fact that it's now 24/7 (excluding holidays?) and a few select staff here. It's no surprise most of your original clientele have switched to your competitors nearby.

Love the Zumba and new body classes.
Good music and awesome instructors makes working out a joy

I think that it's wonderful that this gym accepts teens into their gym for free in the summer, I personally started off with teen Fitness and appreciate when gym's make an effort to help kids with their physical fitness

This is hands down the worst gym I have ever been a member. This gym has some program during the summer for kids / school students. They bring them in large groups and these kids have no clue what they are doing, the front desk staff take them on a 5min tour and show them a few things then they are left unsupervised. They don't know how to do any exercises correctly or safely and not only are they going to injure themselves but other members - I have been bumped or hit more then once by these kids when doing heavy sets such as 100lb db chest presses. These kids should be in the personal trainer section only and supervised by a trainer! This program or whatever it is is nothing more then a glorified babysitting facility for an hour so the parents can go to whatever. If you actually cared about these peoples fitness and safety then you would be doing what i have suggested.
Also this gym is absolutely terrible for not returning weights especially on the weekends. Parking is the worst out of any gym I have ever been to and the change rooms look like a third world country on most days with towels and paper towel just thrown everywhere.

Great environment to workout in.i go all the time and never have any problems.gym is very spread out and you never feel to clustered during workouts.the front desk is always very friendly when i come in and are always able to help if there’s a problem.

Honestly this gym used to be pretty good. Over the time it has really degraded. First thing they have done is add weird childproofing locks to the rowing and pull down machines that ruin any movement you do with it. They also have locked a lot of equipment downstairs which some people know the code to that are friends with the employees. So everyone is paying for the gym but only friends of the employees can access? The gym has old benches 10 years of age. They have hired new staff that do not know what they're doing and have no sense of customer service (some new male kid and a new girl). Do yourself a favor and go to any other gym as a lot of people I know are going to be switching due to these new changes they have added and you do not want to be stuck in a contract with this gym. I have never written a review in my life but this gym has really made me go out of the way to write one.

This gym is probably the best gym I have been to in Ottawa so far. They have the best customer service that I have seen in a while. My daughter is in the teen fitness program and absolutely loves it. I'm glad to see a gym that is accepting and encouraging of young teens and their start into a healthy and fit lifestyle.

Worst location in Ottawa. Join any other gym than this one if you want to reach your fitness goals.

Memberships are non-transferable after new policy. My family member is outside the city and is stuck paying for a gym pass that he can't use. Good life Key-tags serves as a great decoration!

Work out work.out is here for you firness lovers. Open 24hrs. I believe.check with the place though

The gym itself is okay. The parking lot is always crowded, and there's not enough space for everyone. The staff talks behind other clients backs. But the worst part is the womens showers.they smell really bad. The curtains are slimy and theres always clumps of hair everywhere. The floors aren't graded properly so water pools at your feet and the smell from the grates is overwhelming. It's in desperate need of TLC.

Well maintained and a clean facility. Never too crowded and there is always a machine available when you need it.

A place for physiotherapy by well experienced Indo Canadian doctor.in Barrhaven, Ottawa, Canada located in shopping complex, this place can be visited very easily

I went there today for the first and last time. Worst Goodlife I have been at to date. Small, extremely hot and humid from all the people there and this is the worst of the worst -> NOT ENOUGH EQUIPEMENT for everyone. Just terrible. Oh and the layout of the place is beyond horrible.

Love Goodlife, but this is one of the worst ones in Ottawa. Too little space for the volume of people working out. Parking lot is always crazy and can never find a space close to Goodlife.
Barrhaven needs a much larger Goodlife!

This location cares more for the members that have signed up for the personal trainer.
They lock up some of the equipment in the area

The facility is too small for the volume of people that use it. Always congestion. Building looks like decent size, but it has poor floor plan. Poor layout of equipment and poor use of the limited space. I can't wait for all the new years resolutioners to pack it even more! The next few months should be interesting. Enjoy walking from across the parking lot! Goodlife, We want a better facility in Barrhaven!

Gym itself is not well cared for. Feels dirty, specially in the winter when boots are everywhere and the staff just sits around socializing. I can’t even count how many times people have come in and left without any sort of acknowledgement for the staff. Also I’ve watched people sit by front desk having to wait for a staff member to finish a convo before tending to the member. Been to 4 goodlifes in Ottawa and barhaven is the worst, only go out of convienence.