GoodLife Fitness Milton Steeles and Thompson

I’ve only been coming here for a month or so and it is often not open when I get here early in the morning

I had an extremely disappointing encounter with gym trainer RICK at GoodLife Fitness in Milton. Despite being one of the most expensive gyms in Canada, the service provided by RICK was far from satisfactory. He was rude and even denied me services that should be free for members. This unprofessional behavior reflects poorly on the overall gym experience. I strongly advise against choosing GoodLife Fitness in Milton, as my encounter with Rick left me with a negative impression of their commitment to member satisfaction.

Good life member for over 20 years. I travel a lot and use clubs all over Ontario. Burlington is my home base and it's getting a little dated but still maintained. Milton and recently attended Meadowdale are too packed, not enough equipment and key pieces are in disrepair. Town of Milton is booming and this club hasn't expanded with it. These aren't the only two clubs in need of some improvements but the most recent. I recognize the lockdowns were a blow but it's time to reinvest.

The gym is very small considering the amount of money I pay. Please update gym equipment, it is so outdated. The only reason I didn't join LA fitness was because they are not 24/7.

Worst customer service by general manager ever I have left several messages and no reply. I even called head office and they left a message for general manager to call me back but nothing no call back. I was trying to get my old membership price back but they would not honour it and it is only $5 difference that is bad customer service from the Milton location GoodLife. If I could give zero stars I would.

Old and depressing. Need more mirrors, new equipment, happier staff. One old male trainer is particularly obnoxious, his voice is always so loud, he puts his mug on equipment while training clients, and is generally rude and disrespectful. If it wasn't the only option in milton that is 24 hours, I would never go here.

I should add to my review. I emailed them, as they requested of me and of all the other reviews on this page. And they do not answer the email. This is just a show. They legitimately do not care to repaire anything.

It should also be noted, that I have emailed my concerns several times before. And nothing.

Had a good workout session. Clean and friendly users around. Staff was friendly and helpful

This location was nice and spacious

Equipment layout was easy to maneuver through to get workout in order with minimal travel and allowing to superset easily

Staff was welcoming

Been at this location for around four months now. The staff I see regularly are nice and always greet. It’s kept clean and there’s a good variety of machines. I go pretty often, and tonight I left around fifteen minutes ago after two teenagers were screaming and being inconsiderate about others around them. There was no staff at the front desk and no one came up to speak to them. Super disappointed about my experience today

Machines out of service sometimes for months.

Cadio tvs limited mainly to sports and news.

The same machine has been down since September. I have contacted the GM several times. No reply from him to my last two inquiries.

Sick of having three out of eight television sets on sports.

This post review is years old. Nobody reached out to me about the TVs. Now they've taken away CP24 but have CNN (it's a Canadian company!). When I ask, I don't get an explanation. Still mostly news and sports on the TVs. I miss when it was a variety of channels like the old days and often have to go to the women's gym for cardio so I'm not bored out of my mind. Plus, when a handle on equipment needs replacement, they put plastic and tape around the handle instead of fixing it (been MONTHS).

Always get a smile from the staff when I enter the gym! Allows me to start my workout in a happy mode! Equipment is sufficient and well kept as well. Good show guys!

It’s a good gym, but it’s kinda small and too expensive if it’s your home gym. Will bump up the stars once they fix the lack of heat in the sauna.

Hours have changed.
I used to be able to go to this gym later in the evening/night due to my work.
And I paid the price for that luxury of having my gym open 24 hours
Now I pay the same price for a gym that closes at 8pm which is well before I’m able to get there.
They try to save money by cutting hours and screw the people who can’t go during the day

When will this gym go back to being 24hrs? Every year our fees go up and yet service goes down! I've resisted going elsewhere out of loyalty and convenience but your indifference is making it really hard to continue renewing with you.

The staff here are very friendly and awesome. However, as being the token Goodlife location in Milton, the machines and space feels very limited.

Need a larger gym and new space. One of the worst locations in my opinion. Very run down and small. Other locations are nicer. The front desk staff are not very friendly either.

I've been a member at goodlife for years. The gym is small but has everything I need. Jen at front desk on weekdays is always lovely. She has great attitude and very accommodating. On weekends Saba does a great job making me feel welcomed and keeps good environment to workout in. These two just make my morning every time I come in to work out.

I have been using this gym for a while and I can attest it's a decent gym; most of the staff are great. The gym is clean and there is a variety of equipment. There is one personal trainer (Rick Bennett) who needs to work on being kinder. Rick always approaches the front desk to make fun of the way some individuals workout, and I find it offensive; he's creating a toxic gym environment that is not welcoming (hence my three star rating). Other than him, I would highly recommend the gym.

Who ever that old lady, who acted like a Karen in the front desk needs to change her attitude, seem like she hates her job or something, legit ruined my vibe.

PLEASE put on your AIR CONDITION! It's never been on since you've re-opened!

It's what's stopping many members from attending this location.

The equipment is fine but this ends up being a last resource due to the lack of ANY air condition or ventilation. You feel gross inside and walk out even worse

This is NOT the winter where it's cool to do this.

The staff seem fine /good so far

Staff whole courtesy is based on your complexion. Specially front desk staff. Hi hw are you is only for a certain race. Only Patty on front desk greets you.

You have a legit Karen at the front desk. Can’t even workout because they are full 100% of the time, basically stealing my money and I can’t even use their services, what a complete joke of a company.

This gym always smells and looks dingy. And all of the cardio equipment is old and has problems. Do they even have air conditioning? It’s always so hot.

Every time I walk in the front door, I’m greeted with a friendly and welcoming smile by Saba! Makes my workout great before I even start it:)

Been attending this gym since the late 90's and I'm so happy to hear about the future expansion. It's well overdue. Milton's population has grown tremendously and glad to hear they're expanding the gym. Also a quick thanks to both Saba and Morgan for always greeting us in the morning with a smile and a quick hello. A special thanks goes out to Heather and Stephanie as well for running a great body pump class. Excited to see the new changes coming in the near future.

Just signed up with Alex today! She was very friendly and walked me through the process while making sure I was comfortable. Thank you!

I've also been to this gym in the past and the equipment was always great, and everything was clean. I've moved about an hour away since then, but it was nice to come back again.

I enjoy the classes, instructors are great. Really enjoy the pump classes taught by Angie and Jody. Extremely interested in doing a Tone class, preferably on weekends or evenings. Overall happy with GoodLife, just need to do something about the parking.

Angie's body pump class on Tuesday evenings is awesome. Total body workout that makes you feel fabulous.

The staff are what makes this club so great. Saba at the front desk is friendly and always puts me in a good mood for my workout!

5 stars only for Angie's fitness classes. She is friendly, dedicated and knowledgeable. Her classes are energetic, challenging and fun.

She ran a tone class at Millcreek which was awesome until they closed that gym. I would love if she could teach it here.

I would have given this location a 5 stars but I am disappointed that there is no TONE class. I used to go to Millcreek location until it was closed down in December. Angie C was the instructor there.she is amazing and gives all participants many different options. This is definitely an plus in my book.

I've called this location several time requesting for this class but no respond at all. I know many members would really appreciate if you can introduce it on Sunday at 8am?

Thank you.

I really enjoy Angie's class at Goodlife I have been a participant for 20 years Even before Goodlife. I am very disappointed about Millcreek closing and can no longer attend Angie's Tone classes, which were challenging, fun an inclusive work out. Angie is a friendly instructor who cares about the members. I would like to have an 8am Tone class with Angie on Sunday Morning at Milton co Ed to replace the class lost at Millcreek.)

Saba at the front desk is VERY welcoming which helps to start the morning workout on a high! Keep up the positive vibes! Club has everything needed for a good workout.

I really like the gym, but I’d like it even more if a class of Tone at 8am on Sunday morning would be added.
Angie is a great instructor teaching this class.
There are so many people who like the class.
Please make us members happy.
Thank you!

This location has all the equipment that you’d expect from a GoodLife fitness. It is also opened 24/7. It gets crowded from 4pm to 7pm. The showers and change rooms need some reno.

This is a great gym! Very friendly workers, will always help if you need it! Always very clean and not too busy. Saba is always at the front desk when I go and she is absolutely amazing, always has a smile on her face. I’ve been coming here for years and don’t see myself switching to any other gym.

Great gym and great staff as well, Tahmoor was extremely helpful with my process of becoming a member and I reccomend everybody to this gym.

It's okay, but parking is a horrible, despite the gym only being moderately busy. Small space too given how many people are here. Finally, the Wifi is beyond weak compared to other GoodLife gyms that are way bigger and busier. I will change my review if the renovations planned for Spring 2020 fix the issues.

Tamoor gave an awesome introduction to the gym and and was as incredibly helpful with setting goals and how to achieve them today. Gavin also gave me an amazing first personal training experience and pushed me to my limit. Will for sure be feeling it tomorrow. Awesome staff, great environment, will definitely be signing up for a membership!

There has literally been nowhere to park at this gym for 3 months, even though there's still a sign inside saying construction will end in November (it's January now). It's really pathetic and really poor planning. You're better off finding a better equipped gym like LA Fitness down the road.

I've let many annoying things slide at this gym over the years, but not even being able to find reliable parking for months really does it.

Hidden gem! Definitely your work out needs are met if not surpasses. And oh yeah, Pria is also super helpful to ensure that your needs are taken care of.

This is the only co-ed goodlife location that has been around for a quite some time. I find the facility an aveage or even below average compared to other gyms.
The group exercise room is often not clean.
The only part about the club which I enjoy the most is the group exercise instructors.
Given that surrounding neighbor towns (Mississauga, Oakville and Burlington) have an up to date facilities, the much needed renovation is way pass the due time. The building is practically falling apart. I saw the reno project sign but it is still at least a year before it is completed, it seems.
I hope the management team rushes their project to stay competitive as other gyms are moving in town.
The manager of this location has a good reputation which I personally experienced myself when I had a brief dealing with him.

I love Goodlifefitness and would like to see it stay in a good shape.

Great place to work out with amazing staff. Rosemary was the first person that actually told me to check out GoodLife. We met randomly and she asked me to try out her Spin cycle class. I have no regrets ever since. She was such a friendly and upbeat person and was very helpful to me b/c it was my 1st ever Spin class. Her classes are really fun and the music is recent and catchy. U tend to forget you're doing a 45 minute class because of it. It was nice to have met her and for sure I'll be doing more classes in the future, I have already.

Tired to impress the girls in this gym with my 225 bench press ended up tearing my chest, all the girls laughed at me

"A day without sunshine is like, you know, night"- Steve martin

Great place to work out with amazing staff. Tabby is such an approachable person and very outgoing and friendly. She answered all my questions with regards to promotions, memberships both corporate and regular, and the different perks we get from different business just to be a member of GoodLife. It was so cool to meet her.

Been member of this Gym for years only thing stop me going to this GYM is men's locker room smiles so bad and showers are old hardly water comes out of it.

Loads of equipment, very friendly and helpful staff, I was given a 14 day pass for $14 which was a bargain

I really enjoy the set up at this fitness centre. The equipment offered for use is well kept, washrooms are clean and shower area is not disgusting. Really appreciate the effort put into the cleanliness alone. There is a staff member on site 24 hours that can answer questions you may have, and personal training available. The sauna is great, and i believe they even have sun beds available.

Great place to work out with amazing staff. Janelle is an incredible personal trainer. She knows how to motivate and push you to your limit. Not to mention her charming personality and positive attitude, so either way it's a win win situation if you decide to do any PT with her. Thank you for being a critical part of my Summer body transformation and it was a pleasure to meet you.

The facility itself is mediocre but you work with what you can. I train with Josh P and my experience has been phenomenal. Based on my previous experience, many trainers aren’t qualified to train (whether this be education or experience based). Josh has a background in Kinesiology and a genuine interest in health and fitness. I trust him completely with my body and my health. My goals vary on my lifestyle (I.e. If I’m travelling, training for a competition, etc) Josh accommodates for this and follows through with my requests. The gym is a very intimidating environment and it’s not necessarily an environment I am comfortable in. However Josh has made it so that my confidence in an intimidating environment increases. Our workouts are never boring and he tries to cater to how I like to workout and what my specific needs and target areas are. The professionalism and knowledge is evident and without a doubt, this membership and coaching is one of the best investments I have ever made. I feel healthier and happier upon joining GoodLife and training with Josh. If you’re looking for a talented, educated trainer who knows his stuff and continues to expand his knowledge through seminars, camps, etc, Josh is the trainer for you! Keep up the great work Josh!

I train at the Gym with Josh and absolutely love it there. The staff are amazing, the people at the gym all help (a guy once ran and helped me on a bench press when I couldn't lift the last rep by myself) and there is enough equipment to go around.

My trainer Josh has been amazing. I have gone from almost 260 pounds and am now around 233 with more to go. The work-out sessions are challenging but fun and he does a great job with text messages and holding me accountable. For a level 2 I really feel lucky because some of his knowledge is easily that of higher level trainers.

Overall I would give the gym a 5 out of 5 but without a pool I just wouldn't be honest in giving it a full 5 star.

LA fitness is close by with a better facility and cheaper prices. Only go to this place if you cannot workout before 11pm on weekdays and 7pm pm weekends.
Also avoid any additional paying as services are mostly overpriced for what is given

I joined good Life a few months ago got Josh as my personal trainer, he is the best never a dull moment with Josh, he know his stuff very knowledgeable.

I signed up with GoodLife a few months ago and had the pleasure of meeting/training with Josh. He makes the personal training fun and very informative also going the extra mile to personalize my training around my weaker knee. After sessions he will provide answers to any questions I may have and has been very flexible with my work schedule. Josh keeps close track of my progress, so I hit my goals at a healthy rate while achieving fantastic results and I've been getting great compliments.

The staff is amazing, especially Jon. He is so friendly, helpful and willing to make the most of out your GoodLife experience. The facility is super clean and the women’s change room is spacious and it always smells nice. As someone who is intimidated by all the machines, there is always a staff member willing to help explain how to use them properly and makes me feel comfortable. Great location off the highway.

Place has cleaned up phenomenally since I had first joined. Friendly staff. Help is always available. Great location. Staff always make us feel welcomed.

The staff here are awesome, they make it feel like a community and make it a comfortable place to workout no matter what level of fitness you are at. The personal trainers really care about their clients and their progress.