GoodLife Fitness Windsor Dougall and Cabana

I’m from out of town and always make a point to visit this GoodLife while in Windsor. Huge facility, very clean, and great extras like the pool, rock climbing wall, and steam room. Staff are very friendly and helpful.

Friendly staff, clean location. Machines I want to use are generally available at the times I want to go.

I would give 5 check-ins, but in the evening there are too many people and you need to choose free exercise equipment or just wait

I was in last Sat (Sept 9th) and was at the front desk writing a note for my trainer, when Julia came by said "hello". I was concentrating on what I was writing, when she decided it was appropriate to smack the desk in front of me multiple times and in a rather sassy tone say "hellloooo". I was shocked by her audacity and replied with a firm "yeah, hi". I am disgusted that this behaviour is allowed to occur within your club. Let alone by someone in a managerial position of power. I was extremely fragile that day (a close family member had passed unexpectedly), I did not need nor deserve to be treated with such lack of respect. Is this the behaviour goodlife strides for with its employees?

Great clean facility along with
some exceptional friendly staff.
I would have given 4/5 stars but with an EXTRA shout out to Kristi who always has a smile on her face and a willingness to help, she gains the extra star making it 5/5.

Best choice I’ve made training at REGYMEN. Awesome COACHES and friendly members who make me actually want to go in and train. I look forward everyday to go in train and leave the gym feeling amazing!

Great gym! Clean and well taken care of, cardio machine are great and so are all other piece of equipment in this gym.

Decided to join Goodlife in March 2023, and it's been one of the best decisions I've made so far this year.
I had very little experience with working out, so I signed up for some personal training with Amanda Kerr. She is an amazing trainer! She is always so positive and encouraging, and helps motivate me to give my all to my workouts. She always keeps my goals in mind when developing different workouts, and she has also helped me learn to make better nutritional choices.
I'd recommend her to anyone looking to make some positive changes in their exercise and nutritional habits! I've seen amazing results in a month, and am already dropping pant sizes!

Ive been coming to this gym for over a year now and its the best decision ive ever made.best gym in the city by a mile.staff like nick, jackson, tommy, and rachael always make me feel so welcome and supported

I can wholeheartedly recommend Amanda Kerr as a personal trainer. I'm sure she is effective with more advanced folks, but for a beginner like me, she was absolutely perfect. She listens and shaped my training around my priorities and needs. I'm a woman in my sixties and new to gym culture. She took away all feeling of intimidation and made me feel at home in the gym. Her gentle guidance and encouragement were exactly what I needed.

Love the management team, staff and group fitness. Regymen has really enhanced my performance overall. I love the energy in that studio!

Great place to workout but the front desk could use a better staff. I was greeted by a rather rude employee who was obviously not in a good mood yesterday. I was there was for day pass, if anything I should have experienced a welcoming vibe instead I sensed apathy and plain rudeness at times. It was a weird start to an amazing workout.

Good life fitness is a fantastic gym place in Windsor.
I have been to the Dougal place several times. Very nice, friendly and helpful staff. Has numerous equipment and many programs that will meet your need.
There is a warm indoor swimming pool as well.

Though, it is a bit expensive, I will still recommend it anyway.

Hands down the BEST gym in Windsor! I do a program there called Regymen and it’s the best! I’ve lost more than 15lbs and feel stronger everyday. I’ve been to many gyms in Windsor but nothing compares to this gym, their amazing staff working there or even the fabulous classes they offer at their location.

I love my Dougall GoodLife! Some of the reasons I love it; the friendly staff that greet you as you walk in the door, the Les Mills classes, the phenomenal instructors, the cleanliness, and let’s not forget … Regymen! (The best program out there!)

Great gym, it is crazy clean all the time. It is a large gym with essentially everything you need and the staff is very kind, shoutout to Josiah especially - willing to help, knowledgeable on dieting/planning, and makes the environment comforting. This is the reason I continue to stay with this gym.

My personal training experience with Christian Mannina from Goodlife has been amazing so far. The guy is an absolute legend - He's smart, friendly, super fit, and knows the ins of outs of his industry. In our first session, he very clearly factored in my body weight/type, level of fitness, and fitness goals to tailor a specialized program for me. There was no "template" or "cookie cutter" process he applied. I'd highly recommend him if you need a PT!

I went in for a consultation and I met Carly. She was absolutely amazing she got me excited about wanting to pursue a healthier lifestyle. She introduced me to the personal training program that they have a good life and we picked in the program the best suited me. That’s where I met my personal trainer Oliwa! She’s changed my life she always goes above and beyond for me. She always does her best to work around my busy schedule to make sure that I get my workouts in! When I go to the gym myself and I don’t have sessions booked, The staff are always friendly and helpful. The staff member who’s particularly very helpful is Simao he’s kind a is already to help.

I think this Goodlife has some of the best staff. Ladies in the morning greet you with a smile. Coach Jess, Joliene, Vanessa, & Karen are all amazing. Always engaging with you to keep you motivated. I hear from other new members this is the main reason why they picked this gym over others.

I’ve been to almost every gym in Windsor and Tecumseh and this GoodLife location is my favourite! Even though the biweekly fees are higher than the other gyms, it’s 100% worth it. They have the best staff, best equipment, best environment, and best amenities.

My boyfriend and I went in to get memberships and were very pleased with the service. We received a full detailed tour and lots of helpful information. The sales associate/assistant manager Jazmine was super helpful and extremely enthusiastic about the gym. We look forward to going to the gym and recommending friends and family.

All the staff were super nice and welcoming! Jillian gave me a great tour of the gym and answered any and all questions I had. She was also great about introducing me to all the staff we passed as we did our tour! Highly recommend this gym and Jillian as someone to help me learn my way around the gym!

Overly expensive for a gym and the membership fee is unavoidable. Won’t pay $100 every month for a gym that doesn’t offer any services. They try to rip you off by deducting money way before the due date and will give you gym credit when you ask for a refund. Had to make several calls and wait over 2 weeks to get the money back as they charged me after cancellation of my services. Definitely won’t recommend for this price.

Have not worked out here for a while but when I lived in the neighbourhood I was in there 5 days a week this is part of the reason why I got in shape this place is great they have trainers they have all kinds of state-of-the-art equipment they have just for women classes I highly recommended if you're in the neighbourhood or even if you're not this is the gym to go to

Gym is fine nice equipment and pool the problem is the crazy manager Jullia suspends your membership reapeatedly and puts a time limit on your workouts and when you take a bus there is impossible to follow such a time limit

The staff are absolutely amazing! Super helpful as this isn't my regular club I attend. The gym is beautiful, however, the equipment in the women's only room needs some tune ups. Quite a few of the machines make loud banging or clicking noises, which makes me a little nervous while using them. Aside from that, super clean, and once again the staff are super helpful!

Great staff are keeping this gym spotless and safe, all with a smile. It is a pleasure to work out in this facility!

To expensive
I was member with good life for over 5 years
But now they wanna charge me almost a double what I used to pay if I wanna come back

Awsome people working there, managers are awsome and the trainers really know their stuff! Noticed a huge difference physically and mentally almost instantly! Plus the trainers are really good at motivating!

Although the gym's parking lot get packed during peak hours (like good luck getting a decent parking lot that's nearby or park by Spago's/Timmies) but other than that
It's at a good location and there's South Windsor 7 and Dougall 6 bus stops nearby
There's also a day care inside for those with children that needs to be looked after while you exercise

I highly recommend the sunday 930 am spin class. Instructor is a great motivator and really pushes you to do more than you ever thought you could. He also changes things up all the time which keeps things interesting

Kyle Essery ran a great Friday lunch boot camp. Great energy, direction and pace for the camp. Makes working out fun and challenging!

I would rate the gym environment and the equipment 5 stars.but unfortunately the staff lacks proficiency especially at the front desk. I think management needs to rethink about their employees before the gym starts loosing customers.

I asked one of the the workers for some assistance. He wasn't very nice he looked at me like I was a total idiot. Then tried to sell me Goodlife items and carried on chatting with his friend for the whole time I was there which was over a two hour work out. Nice job guys:)

Some staff always down my throat whenever I walk into the gym. Some staff don't even acknowledge me. It's not social hour people. Get in, do your business and get out. Manning Goodlife gym is where it's at.

I love this gym. I have been coming here for years. Sure, the staff sometimes talks to thier friends, but this also makes this Goodlife gym more personable and less of a corporate sales-driven environment. I see alot of reviews about how the staff talks to members alot.well.what else are they supposed to do between waiting to help someone, or cleaning an area. Gyms do not need much maintenance.if you have an issue.you may be too high maintenance. So don't come to this gym. We don't want you:) Photo Shootah. Everytime I get a towel I get asked to see my card. I have a corp membership throughout all of Canada.so someone saying they were racially profiled is a laugh.south Windsor is so multicultural. If anything that is reverse discrimination because you assume a caucasian is racist.lol. They have limited towels and you are from out of town relax that is what thier job is.

Love this time and the people! This is the busiest Goodlife in the area.be prepared to wait and be annoyed by sales tactics.

I’ve been coming here for the past year or so, and I am very impressed with this location. Large selection of gym equipment, so that you are rarely ever waiting for a machine, and there is a number of empty spaces to be able to stretches and abs. Front desk and fitness trainers are friendly

UPDATE: I WAS ASKED TO CONTACT THEIR MEMBERS SUPPORT EMAIL IN THEIR REPLY TO ME POSTED BELOW, TO WHICH I DID, I HAVE NOT BEEN CONTACTED BACK BY ANYONE ON THEIR END. IT'S BEEN A WEEK NOW. JUST SENT THEM A SECOND EMAIL. WILL KEEP YOU ALL UPDATED ON WHAT HAPPENS NEXT.

A TERRIBLE EXPERIENCE - DO NOT GO HERE - YOU WILL BE TREATED TERRIBLY. I WAS A LOYAL CUSTOMER OF 8 YEARS AND REFERRED MANY PEOPLE TO THEIR GYM ONLY TO BE TOLD TO TRY ANOTHER GYM AT THE FRONT COUNTER FOR AN ERROR/MISHANDLING THE MANAGER JULIA MADE AT THIS BRANCH. I had my account terminated by this location due to an accounting error they made ON THEIR END. I spent nearly 1 hr (no exaggeration) at their front desk with Zack (who is always nice) and their manager Julia (bad service experience from her part) after changing banks just to ensure there were no issues. Sure enough after giving them VALID banking info a month prior, I came back a month later to use the gym and they told me my account was terminated. The manager their refused to help resolve the issue that she caused by not handling the account update properly at the front desk when I was there. I explained the bizarre situation to their 1-800 client support line expecting them to take care of the situation their manager had caused and they did nothing at all to help but offer a new membership with heightened prices and a new member $170 sign up fee. When I asked why I was being treated so inhumanly by their company, and why they want $170 to become a member when I have been a member for 8 years almost, she just said, there is nothing they can do and showed no remorse for their mishandling the bank account update. I recorded the employees number who handled the call as reference, as they tried to back peddle afterwords when I mentioned I would eventually be talking to Natalie Hayes about this high level of incompetence and poor business practices. In the end I appear to have no choice but to make this horrible experience known on social media, such as spotted in Windsor, windsor twitter, along with windsor social, bizX facebook and blogs. I referred many customers their way over the years only to be terribly disrespected without cause. They clearly do not value you or your money as a loyal customer. The entire situation was BIZZARE to me as I had never had any issue with good life fitness until this strange incident occurred. I have been told by a manager from another location (who asked not to be named) that they totally agree with me on this and that I should contact the regional manager Natalie Hayes who knows how to handle customers the right way. To date nobody at their location was willing to provide me with Natalie's contact info. Perhaps she has the will to resolve this matter. I hope not to have to publish the details about this further on social media but I'll leave that up to goodlife management. Hoping she can resolve this issue and do what is right for a long time member who doesn't deserve to be mistreated. I will keep you posted on any updates regarding this matter. In the meantime, my money is going to beachwalk fitness where they care for customers and provide good customer service. Very tragic they are ruining there former good name in town, and many people who work their are very good at their jobs. Hoping Natalie can restore my faith in their brand. I can be contacted here.

Rude staff. Some of the staff are not very welcoming when I walk into the gym, especially the girl with the blonde/blue hair who completely ignores my existence. It doesn't hurt to say hello once in a while. Staff should also not be giving reviews on this page.

They try to take money first time then they ask you to cancel your membership if you have something.that's why I have cancelled my membership

Very rude staff especially the blonde hair coloured girl. Walked in scanned my card and wish her good morning only to receive a dirty look. No ones hitting on you ma’am, I was taught manners and you weren’t. Asked for a towel only to be asked to scan my card again because she had to verify if I was eligible, which I am because I have a corporate membership with towel service. Felt like I was racially profiled. How about your location employs a handful of workers who love their jobs and respect their customers? Extremely arrogant workers, definitely not visiting this location. Attitude is not the only problem at this location but also parking, dirty locker rooms and old equipment.

I travel around Ontario a lot and goodlife is one of the better equipped and most likely to be in a town. I'm split on this gym because it has some nice amenities like the pool and rock climbing wall which i've never seen at one yet, you're going to want to have a greater knowledge and varied exercises going here. If you're use to a newer gym with some of the nicer machines, then you will probably end up frustrated looking for things like a landmine press or a some of the cable machines. I walked around hoping to see if i just missed them either because i'm not use to it or they just don't have it is up to debate. They have more of the older machines which can be awkward depending on what size you are. They do have a bunch of stuff kinda covered for the limited room they've got. Nice thing is that they have each area centralized more so that you've got a main area for legs, one for upperbody, and upstairs they have a nice open area for core or more movement based exercises, along with the cardio machines on either level. I want to like this gym but due to the above issues i just get too frustrated and end up leaving

Lots of equipment including turf zone for sled pushes and circuit style training. Two large free weight sections and one small free weight area. The membership is a little on the expensive side for all good life locations in Windsor but in my opinion this dougall location is the only one I would pay for. They have a rock climbing wall too along with a yoga studio. Too many things to list but basically you can walk in with no plan and still end up spending hours here performing thousands of different activities. Oh and also pool access and good men's room (they didn't let me access women's room for the review)

The night staff people are nice and cool people but the day time staff are annoying sometimes, always trying to get you to sign up for something or put names down for a shirt, even if I tell them I don't want to, they bother you and tell you to do it. Some staff memebers I've noticed are lazy, especially I'll find them sitting in their room while I am at the counter waiting for someone. As well they need to take down the 24/7 because you guys always close early the day before a holiday and the day of a holiday