10 January 2024 0:01
The gym is amazing. The staff is helpful. Honestly the gym is the best. It has everything that I need to get fit. Chris was very knowledgeable on what to do and how to do it so thanks.
30 December 2023 0:33
The facility is very clean and has all the equipment to become fit.the staff is very nice.dhruv helped me know what workouts to do and how to do them
10 December 2023 4:14
Great facility and a welcoming environment. Has all the things to get healthy. And the staff is very polite. Espically dhruv he helped me figure out my fitness goal.
03 December 2023 11:00
This gym is far from my house but I go regardless, since Dupinder Bains is there to help me with every step of the way for my fitness journey. God bless
26 November 2023 2:04
I was thinking in advance about joining a new gym for the new year to finally make a real step at getting into shape. Pawan gave me an awesome tour of the place and explained all the programs and specialized fitness features available here! LA really offers an affordable membership for all that they offer in comparison to other gyms in the area!
17 November 2023 11:35
I would give it 0 stars if I could. The place is filthy and disgusting. You can't use the pool most days before or the kids swimming school there takes over the whole pool. Saunas are always broken and never repaired. Despite your repeated requests, the workers fail to help. After working out, people like to swim in their underwear (men) and clothing (women). Seeing a woman on the treadmill jump into the pool in the same clothes is the most disgusting thing. Workers say nothing can be done about it as they watch it unfold. The state of this place is just sad.
12 September 2023 20:53
Dangerous and Very unsafe place to operate gym machines. No body do maintance or take care of machine. During exercise one of machine string broke and hit face.i went to emergency myself. No gym staff helped me and got 10 stiches on face.gym manager or staff not even want to talk about this accident.
11 September 2023 14:11
Do not trust what they promise. Once you signed up, you are no longer valuable and no one cares. Treat you only with rudeness.
I called to cancelling the membership. I was told only can cancel between 9-5 Monday to Friday in person with operation manager. When I tried to ask question, this person rudely hanged up. This place is only rude. Nothing lese. Rude.
13 August 2023 12:07
PLEASE DO NOT GO TO THIS GYM! I have three big reasons why I will not recommend this gym to anyone.

1. Cleanliness - the gym always smells bad. Smells of body odor and sweat in the workout areas and the locker room is stinky. Poor hygiene and cleaning.

2. Overcrowded and lack of gym equipments- the gym is severely overcrowded. I have tried going in the morning, afternoon and evening, but all the time, the weights are busy or occupied by someone. There's only one or two set of each dumbell for the whole gym. If you go in the afternoon or evening, you'll have to wait in a queue to be able to get the dumbell you need, which results in an ineffective workout session. Half the time is lost in trying to find the weights you need and trying to secure a spot for your workouts.

3. Customer service - the customer service is so poor and rude. After I was tired of their gym, I went to cancel my membership and they weren't very polite at all. I left that place even after paying a annual/initiation fee. It's not worth it.
11 July 2023 11:09
Very dirty gym. Women sauna had an open pad on the ground, there was a cockroach in the fitness room. I don't think they clean this gym
11 October 2022 21:12
This gym has potential, it’s massive with a lot of machines and amenities. HOWEVER, this gym is very dirty, there are weights everywhere, goodluck finding any dumbbells below 30lbs because people hog them for 2 hours, it smells terrible (not sure if this is personal hygiene or the infrequent cleaning). Definitely would not recommend this gym if you want to go during peak hours.
17 September 2022 22:31
Great gym to workout. Very spacious, opens early. Lots of machines and workouts to choose from.
14 September 2022 3:10
This Gym has the worst cleaners, wash room never been clean / even in a bad time
like COVID.they need to closed this location down.
I had put my plan on hold.and yet still LA was taking money out of my account DONT TRUST THEM WITH YOUR CREDIT CARD
PAY AS YOU GO IF YOU HAVE TO
They dont care about the people they care about money. Air port road and bouvard location.has bad service!

The machine are all ways broken, no one cares to get them repair on time it takes them over 6months + if your are luck for that repair guys to notice the machine is not working office staff never check anything they are to proud to work or walk around and CHECK.this is my take

worst GYM I Canada

they need to clean there was rooms in a time like this COVID DELTA
26 August 2022 20:21
The place smells of pure b.o it’s hard to even get a full workout when the place has 0 ventilation. The gym is pretty dirty as you can clearly see all the sanitary sprays sit on one table that no one uses. This place needs new management
26 August 2022 10:39
Things are getting better in this gym it’s not like before weights are everywhere on the floor, great job La Fitness, thanks to employees to well maintained
26 August 2022 5:58
Not enough equipments and gym is packed all the time on the top of that they are keep accepting new memberships and inviting people for free work out.
17 August 2022 10:32
Absolutely chaos even early morning, way too busy if you are quickly trying to squeeze in a workout before/after work. I guess its suitable for people who don’t have a busy schedule and they can wait around for the machines to be available. The dumbells were lying around all over the gym and the racks were pretty much empty (This is not just the gym’s fault the members should be respectful enough to return them back). They have lots of cardio equipment so if you are more of a treadmill type of person then you should not have an issue, but good luck with the weight training.
The washroom did not have soap, more than half of the dispensers were empty.
I thank them for letting me try the 3 days free pass though.
15 August 2022 2:20
Worst experience came here to get 1 day guest pass.they denied and behave rudely.suggest to everyone stay away please
08 August 2022 16:46
Poor customer service LA at Airport / Bovaird! Today they refused my 14 year old son to join me at gym because I made guest pass for him month ago and never used, it get’s expired, they were asking to pay $20 to use facility although I am member of gym from day one it opens. Surprisingly Goodlife fitness offer FREE TEEN PROGRAM UNTIL SCHOOL’s open, and you don’t have to join with your kid.
Not to mention the ATTITUDE of manager who was sitting behind, listening and never came upfront to assist fellow, and yet not to mention about Sauna and washroom hygienic condition or not in service most of the time
06 August 2022 10:42
Sharing my experience with Personal Trainer, Abhay Sood: Honest, Helpful, Very knowledgeable & Experienced Trainer that one could ask for. Already half way through with my fitness journey and excited to see the complete transformation in upcoming months. Thanks to LA for giving him a chance at this location and Thankyou Abhay for your guidance.
04 August 2022 1:20
Great customer service.
Really appreciated the support from sunny
Would Highly recommend.
30 July 2022 9:58
I had been going to planet fitness from a very long time even though its not as big as LA fitness but i would say it was much better.half of the treadmill doesn't work and half of the machine such leg curl they shake weirdly while working out.and tbh i was scared while using some of the equipments while working out as they are full of rust and seems very old.weight lift area need a lot of maintenance as people dont care about putting the dumbbells back as staff dont look out of these things either.there were more hair and dirt on the floor than public restroom
16 July 2022 13:22
Great service, get access to many things such as: weights, zumba classes, and a huge pool. It is also a very helpful environment ti be surrounded by such great people.
15 June 2022 14:36
Why do you guys close at 8 pm on weekends? Why so early? Sometimes I have to go to the gym later in the day but can’t due to this ridiculous closing time. I’ve strongly considered switching to 24 hour gyms in the area just because of this.
15 June 2022 13:36
Nice gym
Felt really comfortable as Darren made us feel at home.
Although, the receptionist was showing cheap attitude but Darren came for rescue.
09 June 2022 5:12
Although this gym may get dirty from time to time and smell occasionally, it is still one of the better gyms to workout in Brampton due to its size and amount of equipment. They could definitely use more dumbells and more importance on gym etiquette for members/staff. I do love going to workout and play ball here so I will give it a 5 stars
06 December 2020 20:58
Not COVID safe AT ALL. Virtually nobody is wearing a mask, weights all over the floor. The staff does not do anything or encourage people to wear a mask.
22 October 2020 1:14
It was good to get back to the gym. However, disappointed with the upkeep of the gym. I was at the gym as soon as it opened and I see weights on the floor, not returned to its original place. And floors and some part of the machines not wiped down or cleaned. Not impress during times when cleanliness is so important during Covid times.
10 October 2020 20:05
Been coming here for 4 years now since I was just a teen and never had any problems in terms of staff or usage of equipment. It does sometimes smell and lack hygiene but overall it's a great gym. Appreciate the efforts for covid too, usually empty depending on the time you arrive.
09 October 2020 23:32
Would give this 0 stars if possible. Was told by customer be service to come in to cancel the membership since they don't do it over the phone. Then, I came in on August 30 at 12: 45pm and I was told that they can't cancel my membership on the weekends since the operations manager isn't in. Then told us we can only cancel on the weekdays 6am-3pm. I work a full time job Monday to Friday which makes this extremely hard to do. The staff member that I was talking to was a useless tool. They want to keep charging you for every penny as long as possible.
03 October 2020 22:51
Free weight area is extremely messy and unkept, most of the dumbells are in other areas of the gym
30 August 2020 2:23
Beautiful looking gym well maintained.unfortunately they have an exceptionally pushy personal training staff that borders on harrassment.the rest of the staff are great.their hours of operation are so limited.what kind of Gym opens at 8am and closes at 8 pm.so if you are a working parent you can't go early morning or after the kids go to sleep.will be cancelling soon which is unfortunate because it's a nice Gym
22 August 2020 5:20
STAY AWAY IF I COULD LEAVE NO STARS I WOULD!

Joined about 5 months ago, was enthusiastic to get myself back into shape. I even signed up for personal training TWICE WEEKLY $$. Everything was going alright, trainer was happy to take my money.
Then Covid struck us. Gym closed down, understandably. With the gym reopening amongst all this mess i am wary of going back just yet.
I called to cancel my membership and was told there would be no issue but I had to go into the gym.
I went, twice, first time the line up was crazy, second time I waited only to be told that I could cancel but would have to pay the remaining months of the personal trainer.
NOW, I find this quite amusing that the gym would threaten to charge my card regardless of this Covid situation.
The arrogance of the staff is laughable.
The personal trainer who has number and was sure to never forget to send me reminders of my 2 sessions weekly $$ while open, who seemed just so concerned about my health, NOT ONCE messaged or called while closed to ask a friendly “how are you, are you trying to keep up with your routine? ”
Now that I have told LA Fitness that I will not be back, what do you know, phone is ringing in concern.

This place is just a money pit, I had to cancel my credit card to insure they do not charge me.

STAY AWAY, THERE ARE MUCH BETTER, GENUINELY MORE CONCERNED GYMS OUT THERE.
16 August 2020 20:31
LA is doing every thing possible, but gym or any public place is very very high rate in getting infected. I did my workout today and i noticed head count was under control.

4.5 stars for LA effort.

After long hours of work, come to the gym and wait for your turn to enter. Its just the begining, wait time will shoot up like a rocket, hmmmm no escape. It makes me think again and again about should i continue or.

EO&E
31 March 2020 13:46
Receptionists should have a smiley face. Sometimes my feelings are they straight come from bed without washing face and combing hair. I am sorry my reviews may hurt someone but it is for the improvement.
03 November 2019 15:57
This review is not so much based on the gym, but on the quality of training from one of their staff. I received training from Lovepreet, went to him 3 times a week for a summer. Very early it was clear he was not interested in shuffling through clients for personal gain. He takes his time in training you, showing your the correct form and how to develop mind to muscle connections in your lifting to properly train the right muscles. He is punctual. He also checks in off the court for accountability and also gives tips that have lifelong impacts such as stretching techniques and lifting routines. There were many times it really felt like I was his only client, based on how focused and intentional he was. The conversations with him are also great and he has a very funny sense of humour. All around, Lovepreet is a great trainer who focuses on the client and doesn't rush them, and a stand up guy as well who takes his work seriously:). I would recommend him to anyone in any stage in life - pre/post injury, posture corrections, muscle gain, leaning out, strength training - he knows his stuff!
29 October 2019 0:50
Chandeep has given us a lot of information on what to do when we are there, when you are going to LA Fitness make sure you ask for him!
25 October 2019 8:14
I am member of LA fitness since 2009, since they open. I love this place.lots of fitness machines, and well presented to accommodate large crowed. Great free weekly activities by professional training. Even though I have been member so long, I have doing mostly burning calories to maintain my weight and flexibility. Last month is the first time, hired Jason Goddard as my personal trainer, and already started to see the muscle building and more strength in my body. Jason is an amazing trainer, focus on bringing results in most effective way. Not only the training, he advice me on my daily meal intake to achieve the results I wanted. Having a professional trainer like Jason will definitely make a big difference. I look fwd to achieve the look I want in months to come!
22 October 2019 10:45
La fitness as far as gyms go is relatively normal. I have been going to this gym for about 1 year with limited results. That changed after I got help from jason goddard. Hes quite easy to spot. My life style and as well as my body has improved significatly. I feel if i continue with jason ill continue to see results. He asks all his cusotmers to message their meals on whatsapp. Thats the kind of personal experiance im looking for in a trainer.
16 October 2019 16:05
Just one month old, already seeing results thanks to Jason Goddard. He is such a nice guy the réception i got from his team is good and am proud to be part of the family.
16 October 2019 0:19
Very clean gym with tons of equipment and facilities. Trainers are all incredibly helpful and friendly. The wide open space makes the equipment and facilities easy to navigate to get a solid workout.
11 October 2019 16:48
I've been going here for about 6 months now and I'm extremely satisfied with this gym. Machines are very spread out so even at peak times it doesn't feel overcrowded. The place is always very tidy with staff constantly wiping/mopping/vacuuming. The personal training team is amazing as well. I would like to thank Jason Goddard for pairing me with such an amazing trainer and helping me on my fitness journey, always checking in on me as well as giving me great tips on diet and nutrition. Also a big shoutout to my trainer Rouble who shows me new workouts every week and pushes me beyond my limits, even when i think I'm unable to continue. Thanks to their help I've lost about 30 pounds of fat and I'm well on my way to accomplishing my fitness goals. If you're looking for a new gym to join I would HIGHLY recommend checking this location out. I would suggest sitting down with Chandeep on the sales team who will hook you up with the best deal on a membership and then head straight to Jason or Rouble. You wont regret it!
01 October 2019 1:31
Pretty good gym been going there for about a year with not a lot of results but as soon as I got a personal trainer (Jason Goddard) i started feeling like I was actually doing something at they gym. Jason knows my limit and knows when to push me and how much to push me. He knows the human body quite well and I know I will get results with him if I continue to work on myself with Jason's help.
29 September 2019 1:08
Overall, this is a great gym. It is a large space and has many different machines and equipment. Also, the staff is amazing and really friendly. I trained with Personal Trainer Jason Goddard and had got more results in those 3 months than I did in the past year and 1/2 of working out. He believed in me and pushed me past my limits, allowing my body to create new limits everytime I train with Jason. Overall, this is a fantastic gym and it has an amazing staff.
28 September 2019 15:15
Amazing gym! Even better staff! I've been going to the gym for the past 4 years and and haven't seen the results that I wanted.
After getting personal training from (Jason Goddard) I recieved those results within months! Amazing coach- results-oriented, dedicated and determined.
I personally recommend getting these personal training sessions from Jason. You'll definitely gain knowledge, the mindset, and see results! (within months)
25 September 2019 1:51
Great gym to workout at! Lot of positives. Joined the personal training program with Jason Goddard. Has been a month so far. Jason has been great with my workout routines and making sure I follow a diet that matches my goal. In just one month, I saw inch loss, weight loss and gain in muscle mass. I recommend everyone to check out the gym and training for yourself with Training Manager Jason Goddard.
20 September 2019 17:13
One of the best gyms in the area, staff is amazing, always offer support when needed, highly recommend speaking to chandeep when you come in!
16 August 2019 12:26
Worst gym. They will hook u up for contract. And so hard to cancel the membership. I emailed and mailed both but still they have not cancel it. They will ask u to come in person on mon to fri between 9am to 5 pm thats like everyone work on those times. Its not possible for them to come in person and cancel why dont u ask come in those time when people join? Why only for cancellation? Seriously so bad dont join guys. U may find better options
30 July 2019 10:04
This is a great LA fitness. They had changed the interior so now they have hardwood on the floors and new machinery and wieghts. The staff are usually not that involved but they do put around the weights that are out of place. They also always have 7 day passes available for you to try out the gym. Overall a decent LA fitness but it can be really crowded at peak hours.
28 July 2019 23:38
Right place for your family fitness. Variety of choice for exersice equipments. Big area for free weights. Seprate hall for yoga & zumba, Cycling hall, basketball court, Swimming pool. Big place & Plenty of room.
20 July 2019 14:53
Poor service experience, seemed onlynpeice oriented and once we did not want to join all of a sudden they had a coupon they could give us for a lower price.not tansprarent with their prices
13 July 2019 17:55
Good big location with lot of equipment. Problem is with members who use this gym, they lack basic manners eg restack weights, wipe equipment, stop talking on phone etc etc. And management does not listen to constant complaints in this regard.guess profits are most important to tnem. Only reason I go to gym is because it is close to my house plus all gyms must be same by now lol
09 July 2019 21:39
Worst gym ever. Unprofessional staff and world's worst customer service. Even Worst word doesn't suits this cheap place. Don't ever register to this location. You will only loos yr money. They have time to do registration but they are not cancelling the membership. I did everything, I requested on call, I did online process but they didn't cancel it and when I went to location during business hours, they made me wait for half an hour still no one came to do cancellation!
05 July 2019 18:01
I have done personal training with Prabhjot who ruined my knees few years back. I have told her several times while lifting weights from my legs that I am starting to hear cracking noises from my knees. She was like that it's very normal just keep doing it. I went to Doctor and found that due to lifting heavy weights with my legs I got Patellofemoral syndrome, it is a condition that describes pain in the front of the knee and around the kneecaps. I stopped going to the gym and told them I need my payment back and they never gave me back. That time I paid around $274/month. Which is not fair? If someone from LA Fitness reading this Review please suggest me what should I do to fix my problem? I have this problem now forever because of my personal trainer Prabhjot. Who don't work there anymore. Guys, whenever you pick your personal trainer please make sure they are highly trained staff not just any new comer who don't know what they are doing. Not sure why LA Fitness hire untrained staff. I didn't paid that much money to ruin my health. I will keep posting these reviews. I called and emailed them many times to return my personal training fees which I stopped after they ruined my knees for whole year and they never paid me back.

Now I heard Prabhjot opened her own gym at home and teaching people. BE AWARE Guys. I could have sue LA Fitness but I didn't now I am regretting. I curse that Prabhjot almost everyday and LA Fitness too because of them I have ruined my both knees in my 30's.
07 May 2019 5:10
Just went today.very responsive.describe gym and tell about everything that I want to know.
Especially anupreet who helped me.
26 April 2019 21:22
Change rooms are filthy!
Alot of machines are always needing to be serviced.
Can be too busy at times
Staff have a "don't care" mentality
Too many unsupervised children in the gym itself
24 April 2019 1:32
Great equipment. Excellent staff. Convenient location. Been here 11 years straight from the pre opening time! Recently renovated and utilized the space even better!
13 April 2019 1:29
This place really stinks. I never really understand, why people step onto stretching mats with their shoes.
07 April 2019 4:25
I recently reviewed this gym based on my experiences coming in the morning. I think I gave it 3 stars, but after coming on a Friday after work, I change it to 1 star. It’s overcrowded, especially in the change rooms, no one locks their lockers and to make it worse, they just leave a pair of shoes or a sweater so your stuck using one of the bottom corner lockers because none are available. Many of the people who work or here don’t put away their weights or have any gym etiquette. This gym is ok for coming in the morning or at lunch but don’t bother after work.
04 April 2019 13:30
Personal trainer during the orientation tried to sell my 72 year old mother a pricey personal training package and refused to show her how to do machine weights. When I called to speak to him about that he refused to take the call and ran away. Will be speaking with the manager today.

That personal trainer has no decency. I get they have to make money but not in such a sleazy way.

Just an update, I have to take the above statement back. The gentleman wound up calling me and we worked it out that my mother would come back in and he would show her how to use the weights. When engaging my mother apparently he was cordial, respectful and polite. I have changed my rating from 1 star to 3.
11 March 2019 6:52
LA fitness is a great place to start your morning going out with a friend is even better feel good after work out spend time together
04 February 2019 16:49
Been a member for years. In comparison to other locations, renovations are way overdue. The hygiene is lacking. Staff are decent. Machines are often due for repair. The shower/bathroom needs regular attention, it is disgusting. I USE TO SEE someone wash n hose down the showers but clearly that rarely happens, look at the walls n curtains and tissue/ garbage left for days in certain areas. Sanitary pads left in the shower stalls.
Clients need to clean up after themselves but the maintenance is still lacking.

They need to enforce a strict policy to rerack the weights

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