PetSmart

Took my Rottweiler here for the first time after relocating to the area. No one until now has been able to bath my dog or cut her nails literally thought I was going to have to sedate her and Rachel literally had no issues my dog came back clean dry looking amazing and nails cut. Rachel did a phenomenal job I can't say thank you enough. Finally looking forward to bringing my dog to be groomed. Thank you again Rachel you are awesome!

This is not 1st time, before couple months also they shaved very badly under my puppy's private part.
This time booked with specialist, worst haircut. My puppy is teddy toypoodle.she shaved the face hair and last time they trimed the ears hair fully. They don't know how to deal with varity of dogs. They think, Just shaving hair is hair cut
I will not go back @ Chatham petsmart grooming. Date 6th may 2023 @8am apt.

The grooming staff were very friendly and did a great job! I will definitely be taking my dog back again

3 stars for variety available and pet perks but fish are always ill and die within a few months (nothing to do with water quality as my gurami from another shop has been with us since day one and he is thriving, my cory cat fish from living things chatham is also well but the 2 I got from petsmart died within a week of each other)

I visited PetSmart Chatham for the first time with my new Lab retriever puppy. The staff was friendly and very very helpful. I went back seven days later only to be very surprsed that as i walked in, the Teller (Brandi) said oh there is Lucy (my pups name). I am totally impressed that she had remembered her by name. Ill be back.:)

It's good, quick experience to get what I needed, checkout was forever, but no big deal

I simply love Pet Smart stores! Always find staff helpful and lots of what all my kitties need and enjoy.catnip toys, grass and condos with large beds at the top! And the groomer will shave my long furs. Excellent for all my needs.

The fish tanks at the Chatham petsmart are absolutely disgusting. All the fish have ick. My fish I’ve had for 2 years now have fin rot and ick majorly. I’m so disappointed and disgusted. To boot, the lady tried to tell me how to run my tank, meanwhile the tanks there are atrocious. Maybe she should listen to her own advice and take care of the ones there.
Disappointed I spent so much money, for the fish to die and kill my fish.
Maybe they shouldn’t have know it alls running the fish area, and someone who actually cares for the poor fish withering away with disease.
Disgusting.