30 July 2023 3:12
The 1 stop pet shop, great place to find all your pet supplies.
Prices are good, staff are very helpful, they carry a massive supply of pet food so you'll always be able to find the right food for your animal.
I highly recommend if you don't already use pet smart for your fur babies.
06 July 2023 13:38
All the people are nice and helpful i love taking rusty best place for pets and Rocky very helpful and knowledgeable love it. Grooming reasonable prices
30 August 2022 1:55
Usually have everything we need. We stop in when we are in town but not worth the drive just for PetSmart (sorry)
24 August 2022 14:54
Lady helped me out from picking up my online order, helping get a item in a fish tank and checking me out. She was personable and gave me plenty of hints to a new aquarium I was setting up. I wish I caught her name but a thumbs up to her Thanks
12 August 2022 19:53
Friendly staff, Easy to find what your looking for, Fair prices. I don't really shop anywhere else for my pet (bird) supplies!
12 July 2022 4:27
Far better as of 2022, than my previous review from a few years ago. Knowledgeable, friendly staff. And excellent product selections!
29 June 2022 1:25
My westie loves coming here for her groom. Always professional and clean. My dog is never apprehensive to come into the shop and is excited to get all the attention from the staff there. She comes home looking and smelling amazing! Highly recommend the Belleville Petsmart for grooming!
01 June 2022 14:04
2 cats needing a home lots of fish and nice dogs.
Got info on fish tank heater and filter.
31 May 2022 11:02
Good store. I do shop around and also check Amazon because I find Petsmart's prices are on the high side at times. I've gotten lucky with some sales and clearance items though. Staff is very friendly. Store is kept clean. It's a stocked as it can be, as I'm assuming the supply chain is causing problems for them to keep their shelves fully stocked. Overall a good experience and I will go back.
03 May 2022 18:04
I was looking for a certain type medical treat it’s for dogs for there joints etc they have it where I live in trenton at pet value, the staff didn’t give me the time of day to hear what I was looking for soon as I mentioned pet value they basically didn’t want to help me! Rude and a total joke
15 April 2022 23:06
. There's absolutely no where else in Belleville that I would feed my two cats from.

. Staff. * * * * *
. Conditions of store. * * * * *
. Product selection. * * * * *

. CHEERS.
11 April 2022 10:04
Took our dog Noah for bath here they really did a great job with him take your dog here for sure
02 March 2022 13:35
As a pet superstore. They need to carry more saltwater selection as every locatio has absolutely none.
14 February 2022 21:39
Marissa in the fish department was very friendly.
Only have large feeder fish so we started at the skinny guinea, and the regular guineas lmfao
Enjoy your day my friends
27 December 2021 4:41
Super friendly staff. I needed help finding a few items and a staff member knew exactly where they were and what selection they had.
26 December 2021 20:53
The cat food the sales lady showed us to help with our senior girl, Was spot on. We have an 18 year old young kitty who had been on Whiskas her whole life.it was recalled over a month ago and I cannot get it, so we have to give her something. We have tried multiple brands in the last few weeks, and finally we found it with the Nutrience Infusion adult cat food. Thank you for your help, when you noticed we were lost in all the brands on your shelves, The Stokes and Samantha ‍
25 December 2021 23:23
I've never had a bad experience here. The staff are always super friendly, polite, and helpful.
Aside from that, the prices are alright and the store is always clean.
26 November 2021 2:25
The staff were very friendly, the store was clean and well stocked with a variety of items. There is also a grooming salon for pets.
25 November 2021 7:06
Friendly staff and organized store, only point of contention is some of the food supplements/food types that I typically buy are out of stock frequently.
12 November 2021 4:35
We have 10 pets from dogs to cats bunnies and more and honestly petsmart always have great deals on what we need. The staff are always so friendly.
20 September 2021 7:11
Apparently they don’t gotta fallow the the law that every other pet smart has to stick by they sell sick fish to the public if fish are hatched or born in the store they are pulled out of Filters not Heath checked and they sell them as babies for full price any other pets mart has to give the fish away to staff or customers as there not in inventory or looked at by a vet everything has to be checked over that’s sold tho pets marts name but this store they love to be greedy for every last dollar wouldn’t feel safe getting anything at this store
03 September 2021 20:25
Had a very helpful employee go in the back to get me dog food that was sold out on the shelves. Friendly and helpful staff
21 July 2021 13:59
I found that Pet Smart was not a safe place for myself or my service dog to shop. Total lack of safety proceedures and I felt other shoppers would not keep their social distance even after I ask them to. One patron walked almost into my service dog with his cart and made me the one to leave the aisle. Total lack of manners and fellow shopper's respect. Pet Smart staff had no sensitivity towards my disability or my service dog safety
See no reason to ever patronage this business again
25 April 2021 3:33
Friendly staff and usually has everything in stock you need or want. Only thing I suggest getting elsewhere is the crickets. Not always but usually the crickets for the large size are small, and sometimes by the time we get home (5 minute drive) a couple have died lol. But other than that I always go there for everything dog and lizard related
15 April 2021 10:07
Best visit to petsmart in years. Ashley did an amazing job grooming my dog.
Cashier was super friendly with my return. Everything was super easy and super friendly.
30 March 2021 11:42
They have a wide array of products at different price points. Right now it's difficult to get live animals, so they are running low on stock. I have never used their grooming services, but multiple friends have told me their animals were scared of them. When I asked (via phone) to book in my dog for a nail clipping, they refused until I provided veterinary records showing vaccinations, which seemed odd.
26 March 2021 8:08
This is were I buy most of my live aquatic plants and tropical fish. The staff are very knowledgeable about the fish and are really good with recommendations.
26 January 2021 4:40
I just came from PetSmart and thoroughly enjoyed the experience.staff were extremely helpful, one young woman, at cash, helped me put a bag of heavy kitty litter in the trunk of my car. I recommend she be made 'employee of the month! Great experience. I highly endorse this store.
22 January 2021 1:31
Lots of friendly helpful staff besides the guy in the aquarium section didn't care to listen to my questions about a filter and a pump.

Thankful the rest of his coworkers made up for his mediocre service, when browsing other products in the store.
16 November 2020 6:30
I recommend pet smart for a lot of there accessories and treats etc but I do not recommend them for their animals, I bought 6 fish and while in the store noticed they all had ick (after I paid) so now I have to do treatments and hope they don’t die especially because I paid 12.99 PER fish! Please please please only hire people who are actually gonna take proper care of the animals.the snake was hunting as well so I’m assuming you probably don’t feed them properly! Please stop working at pet stores if you don’t really care about the animals.
13 November 2020 19:13
Went in to buy a couple of dog beds they are all on the back wall way high up and no staff around to assist
18 June 2020 15:45
Had an extremely terrible experience with one of the employees who seems to think she can talk to customers extremely rudely during a curb side pick up.
26 May 2020 9:04
Great service. Lots of products for every pet.
The curbside pick up was amazing, actually quicker than going inside and paying. Kudos to the staff for a job well done.
04 May 2020 15:06
Great customer service and store, but was not able to find some of the more specific items i was looking for but was able to find a substitute that does the same job
29 April 2020 21:49
Great service from start to finish, took my dog in as I like to do and everyone took their time to say hello to him and give him a treat. Also got help to find the odd thing never a bad visit at this location.
29 April 2020 21:05
This location has super friendly staff and is nice and clean. Their selection of dog food is great and anytime I have visited this store it's been well stocked.
10 April 2020 17:02
Pathetic Attempts at Customer Service. Inhumane lack of care for pets that are unethically bred. Way too many people trying to wear all the 'hats' with no one person being overly knowledgeable. They'll willingly attempt to wow you with empty promises and inaccurate information about their ability to assist & accommodate. And when they're finally caught, they throw their hands in the air, blaming their short comings on the fact that they're an American Company and "have no control".
07 April 2020 3:38
Very welk organized oots of help around the store. The only thing i did not like about this place is there was only one cashier and she was very slow. Although there was an entire store fulk of other workers
26 March 2020 4:48
Don't shop here if you want your pets alive they sell toxic siicone pet store and don't even know whats safe for fish or reptiles shame on them
13 March 2020 17:25
I used to love their grooming salon and the groomers. Then I had an insulting and very negative encounter with the salon manager. I will never set foot in that store again. The amount of money I have spent on my animals over the years, I don't deserve the grief she caused me.
06 March 2020 23:59
Its an ok store for what it is. Its clean and seems well managed. Aquariums are generally spotless, water looks very polished. Prices are highish, inventory limited to big names and the house brand.
01 March 2020 7:38
The first time we went, we waited around for 15 minutes for help while other people got help first and had just come in. The second time we came to get fish for my nephew for his birthday and did everything as instructed when he brought them home and all 4 fish died within 72 hours.
02 February 2020 22:42
Today I just had amazing customer service. I’m not sure her name but she is an older lady with blond hair and red glasses. I went in to buy bulbs for my turtle and told her what happened to the last ones I recently bought and she helped me out she was amazing and I thank her so very much for what she did for me.
01 February 2020 17:37
We come from 45 mins away for a purina dog food for sensitive skin and stomach. Always out of stock, then the employee says sorry we dont do the ordering. Thats great maybe send an email or message that the order needs to be increased? !? Not rocket science, now you have lost another customer! Thanks for no help again
11 October 2019 11:37
Will never go back.was there today at 2: 30ish was browsing.we needed a cat collar guinea pig food and was just wanting to check out new dog food. We were followed and my wife was asked of she put something in her purse she showed her purse and the lady told us she didn't want to look. I am really offended that we were followed and then accused of stealing. I have never been so insulted in my life
17 September 2019 12:21
Every single person seems so nice but my one star goes to the guy in the back with the fish birds and mice. No sympathy for anything and you can totally tell he does not care what so ever about you the animal or even his job. No manners on the guy either and I know hes been at pet smart in belleville a while. Him alone is enough to take my business to someone else.
26 August 2019 9:36
Phoned ahead to find a singing canary. Linda walked over to him and I listened. Then she put him on hold. Sarah had his adoption papers ready with a full rundown on his history and habits.
A great place to get your next pet!
17 August 2019 5:12
Was able to get help right away. Lady in fish department was very knowledgeable and answered all my questions. Cashier was very friendly!
12 August 2019 19:14
I will always give this store 5 stars, the most considerate, helpful & professional. These employees always make my 4 legged friends & I welcome in the store

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