Pollock Pools & Spas

They always have that one part your looking for. Helpful and knowledgeable staff. Thanks for the good service.

Kathryn and her team are great! I bought my hot tub from Pollock Pools and have had regular maintenance done by them. Always excellent! Thanks Kathryn!

Can't thank the team at Pollock enough. We have dealt with a different spa company from Milton for years but they haven't been very responsive to us for months despite many attempts. When I called Pollock to see if someone could come and look at our spa that wasn't working they let me know that it would be a few weeks but they offered me help to protect our hot tub from the cold weather. Evan showed up at our house today quickly assessed the situation, went back to get the part and returned to make the repair all in the same afternoon. He was extremely helpful and friendly. We will 100% be moving our business to Pollock. Thank you!

I am really disappointed and confused with customer service. I have called several times since spring to have someone come out to look at my hot tub. I received one call back and I was told that the time to look at the repair and the cost might not be worth it. We agreed on the phone that someone would come out any way (I live 5 mins away) to confirm that. No one called back. It is bizarre to me that they wouldn’t help me. If my hot tub is too costly to repair then I will get a new one. I feel like this was quite a missed opportunity. Or maybe just not worth it to them. I have called recently to see if they can come out but it looks like I have to go elsewhere.