Best Swimming Pool Supply Store in Ontario reviews

Steph and his crew has been servicing my pool for many years. Very courteous, knowledgeable and efficient.

We had a good service experience. Eric was knowledgeable and helpful and made the needed repair.

Ryan and Zach just finished installing our Hot Tub and cover and provided amazing customer service from start to finish. Ryan explained everything I needed to know to fill up the tub and maintenance. He worked with our Electricians to inform them of the...

Extremely unprofessional with a bad attitude all around! The store took a deposit on a liquid chlorine container and refused to return the deposit. Products are overpriced and always takes forever to get results from their water testing station. Do yourself...

We had an issue with our Envoy tub from Hot Springs. Behzad from Pioneer Pools got us back up and running. Behzad was polite, knowledgeable and thorough. However, his best quality was his follow up. He checked in on multiple occasions after his visit...

Super friendly and helpful. I love going there to scope out all the cool toys they have in stock.

Just Want to Say Thank You to the Pioneer Pools team for Installing our 21' Pool this Summer. A Special Shout Out to our Sales Representative Jim Jordan for Guiding us through Stress free and Answering our many Questions to Complete this...

Fantastic company and employees. They are all very professional, knowledgeable and courteous. Fast install of the pool, heater, pump, filters, including the deck, seats and handrails. They even installed two new gates. Couldn't be happier!

EXCELLENT OVERALL SERVICE-let me begin! Adam B was our sales rep. He was 10/10! Right from the beginning, he didn't pressure us for sales. He listened to why we needed a hot tub, then showed us our options. He explained the different sprays, and...

Been coming here for ten years. Always a friendly, helpful, and knowledge staff. A big thanks to Darryl in particular.

We purchased a pool from Pioneer in Brantford. My wife has a leg injury so after the first year we decided to purchase a heater. The salesperson (Aiden) was super helpful and was able to answer al of our questions. We used technicians that were...

We've had an amazing experience from the first call to book a consultation to the pool closing. We dealt with Bryn from Oakville. We had a complicated back yard with a lot of issues (small entry, big tree, awkward layout, etc). He looked for...

We had no clue how to manage our hot tub. Marcus walked us through maintaining our hot tub and we love our backyard oasis now. He’s awesome.

Great experience purchasing our first hot tub. Mark was able to answer all our questions quickly and he was able to get us the tub before Christmas which is truly the best Christmas present. Thank you Mark at Pioneer Pool!

Great staff and great products. The only thing I don't like; but I understand, is they don't accept cash anymore. This is my issue.

Incredible first experience. They took lots of time to explain my hot tub, the chemicals and so much more. I highly recommend this store!

I find it better to get supplies for my hot tub here than for my pool.

Went there to get information on a hot tub. Spoke with Pat.very knowledgeable and no sales pressure. He took the time and answered all my questions. The shop has a good selection of parts and products. All the staff are knowledgeable and friendly. If in the...

Very helpful and caring advice I don’t know the name of the nice guy Welland but I would like to thank him

We got flyer booklet in mail. Booking appointment was easy online. 2023 is the first time we used Mirage pools to close our pools. The crew of three arrived. Everyone had their assigned roles. Very coordinated. Taking down the pool ladder...