Best Swimming Pool Supply Store in Ontario reviews - page 4

New pool owner here. Went into Pool Village with a few questions which were answered by Christan.
Very helpful and knowledgeable. Look forward to my weekly or biweekly visits.

Unfortunately due to several issue's such as speeding across Westney & Harwood that I just witnessed and to top it all off a pair of testicles hanging from the back of the white van is enough for me to let my family & friend's know...

Pool suddenly stopped working.on a whim, called Total Tech on a weekend and although no technicians were available, I was told to email in pics and videos of the issue so Monday morning it could be looked at. Technicians were able to come out the...

Whitaker Pool has opened my pool the last 15 or 20 seasons. They have changed the liner twice and 2 seasons ago replaced my original (1977) filter and pump. Over the years they have detected and repaired leaks in the suction line. Service always...

I shopped around Ottawa recently for a hot tub and wanted to buy from poolarama because they are walking distance from my home and it’s very convenient. The staff (Derek) was very knowledgeable. After shopping around though I would never buy anything...

Do NOT hire. They had no idea how our pool system was set up and ended up screwing everything up. Our hot tub emptied into our pool and the pump almost burnt out. They never called me back the next business day and we had to hire our pool installed...

Our families go to for everything hot tub related, purchase and service.
Always professional and friendly service.

I have been very happy with Ultimate Pools and have used their opening and closing services for many years. Since the pandemic, I also have them deliver my chlorine. Great customer service! 5 stars ️!

Mp paradise pool came to close my inground pool. They failed to come speak to be after they completed the pool closing and just left. They left the pool pump running and burnt out my pool pump, and have taken zero responsibility for the incident...

Wish that I could give zero stars or a negative rating. Absolutely appalling customer service. As new pool owners we signed up for their supposed “VIP” package, thinking it would be a great opportunity to learn from professionals how to care for our...

Bought our first ever Hot Tub and dealings with them during the purchase was fine, no real issues. But now that they have our money, their tune has changed. Being newbies, we have questions and concerns about things that the tub is doing. They always...

*Edit: Apparently the person I spoke to on the phone decided to reply. All I have to say about this is for any prospective customers, look how little accountability they take here. This person took my polite complaint and decided to get combative...

I've been there three times now and the staff is very helpful and knowledgeable. I will keep going back!

Got a hot tub here, and the delivery experience was great. Very accommodating when bringing the tub to you and setting it up - as well as going over all the details and setup for the first time. Also pretty efficient. Would recommend them for getting...

Lied about the work they were doing so they could charge me more. Also washington pools left my hot tub off with some water in it during winter and did over 1500 in damages. Their employee said he filled it and would turn it on. He lied and destroyed...

The best pool people I have worked with! I am a first time pool owner and my pool needed work. I had previously contacted two other pool companies that had less than stellar customer service. I was left feeling frustrated and hopeless. When I connected...

Great customer service! I moved further away last year but I drive the extra distance to see Ian and staff. Thank you!

We had our pool installed a few days ago - awesome company to deal with - highly recommend

I can’t express how happy I am with Beachcomber. They quickly diagnosed my problem and got me up and running in no time. Thank you Rob

Awesome experience and great value. Lisa is a wealth of knowledge and experience. I wouldn't go anywhere else.