Over the past few months, I have placed orders online and in store for my pet’s needs. When it came time to picking up my orders they often have been incomplete. With a weeks notice I had ordered a gallon of fermented goats milk and was assured it would be available the following Friday at pick up time, but it was not. The Raw Company did not even bother to call me in advance to let me know it would not be available, and this left me scrambling! While having a pet with significant allergies there are few and limited products are pet can have. I have also emailed in the past to expressed my frustration and disappointment, but have yet to receive a response. An order was placed online last week, and I received a system generated confirmation email stating it would be available at 11 AM this Friday, and it is not. To say the least, I am beyond disappointed!
The Raw Company is a great pet food store to shop at with high quality food and all natural treats. The owners are well informed in all aspects of raw food and are always there to help when in need. Overall, it’s a great place to shop at for your pups!
Great selection of raw dog food and chews, fair pricing and the owner has extensive knowledge of what she’s selling and what most dogs need! Highly recommend.