Best Bank in Quebec reviews - page 2

There is a reason why this place is rated at 2.1 stars at the time of this review. I could agree anymore with my fellow reviewers. It’s very funny the one of the key words of the reviews of this place is “joke” and indeed, this place is a joke. Thy...

Worst service ever. If you need a service be ready to stay in line for at least 45 minutes. There is only one person working over the counter and most of the time they have no idea what they are doing or should do. They are so confused about all type...

There's a ton of negative reviews, and I'll make mine 4 to note that, but I've only had pleasant experiences here. Yes sometimes lines are long, and yes that means waits can be long too.but it's a bank in a busy area directly next...

Une des meilleurs succursales grâce à Mme Domenica. Elle est toujours présente avec son sourire omniprésent qui rend l’accueil très agréable. Elle a un excellent sens de l’écoute et une attention particulière qu’elle accorde de bon gré aux clients...

(5 * review, early cycle) Very satisfied with this bank, have 9 accounts with them now and definitely recommend. The South American presence is a big plus for me. (1 * review, late cycle) Fast forward a few years i missed the minimum payments on all...

They always close earlier than the announced time plus most the employees inside need to be replaced

The worst of the banks, I accompanied my son to make an international transfer of almost 5,000 CAD and the bank employees intentionally omitted to enter the ABA and SWIFT data that can only be a fraud since the bank employees know that to A transfer...

En terme de service: c’est vraiment terrible. Je viens de changer de conseillère hypothécaire… on va voir ce que ça donne…à suivre.

Terrible service de la part de la dame âgée, avec chevelure bizarre. Aucune intention d'aider les gens. J'étais la pour une transaction et elle m'a presque traité de voleuse. Horreur. Evitez cet endroit. J'étais a Centre Rockland...

Worst client experience, after waiting 45 minutes for the manager (I rarely go to branch) the manager she was working right behind the teller never had the decency to come see me for 5 minutes. You can not treat your clients this way by ignoring and...

Spent half day there the teller I met couldn't get service done bad
customer service the teller wasn't interested to solve the problem as a new customer I didn't feel to go with rbc anymore worse experience banking

I arrive on Thursday 7: 45 Online & on the door it show they open till 8: 00 pm They close the door and they laughing inside I knock the glass door they turn them back like they are not seeing until it’s 8: 00 they left & said we close @ 8: 00 Very...

Please take care of your customer. As I am immigrants and foreign workers. I dont know much. We asked their help to figure something that back office did wrong. But Ana (Anaita Zarabian), who is the branch manager, she treated us really badly and...

Gichet automatique toujours défectueux a extérieur pour depot argent comptant et mon proposer (venez je vais m'occuper de vous a l'intérieur) Si je veut aller au guichet dehors c'est pour sauver du temps ou je veut pas sortir.non? Si il fonct...

A chaque fois que je m y rend, il y a un temps d attente interminable. Juste 1-2 personnes en avant de moi et nous attendons 30 minutes. Il y a 1 et parfois 2 caissières de disponible. Service extrêmement lent. Je songe à changer de Banque si la prochaine...

Très déçu du service à la clientèle à votre succursale. Je me suis déplacé en personne pour régler une supposé fraude, vous avez gelé mon compte, au lieu de me donner des réponses et etre pro-actif , vous m'avez plutôt dirigé une marge de crédit...

Horrible service! Wait time for service is absolutely ridiculous! 30 minutes with each costumer for what exactly? Costumers in line know exactly what is happening with the customers being served due to a lack of privacy. After 30 plus years I’m...

Ça fait un an que ma mère a été victime d’un vol à partir de sa carte de débit TD, quelqu’un avait cloné sa carte et avait fait un achat en ligne d’environ 350$ (elle fait jamais des achats en ligne). On est allé à la banque pour dénoncer ce vol et après...

I don't know why are they open because i talked for replacement of card they said go to your own Branch. And you are sitting for your branch customers only