Best Bank in Quebec reviews - page 7

Well fast forward. (I had posted a negative review of this branch about 6 months ago). Now am amazed how much the clientele service has improved at this NBC branch in the last six months. I do a lot of banking transactions with NBC.so I know. Kudos...

Best customer service ever, no jokes! Geena Sooredoo From the Branch Drummond Sainte Catherine. Honestly She listen to my needs and my situation and was able to get a new debit card from my branch and without having me going back from USA to Montreal...

I had very Terrible experience, I went more than 5 times to the branch to do the same procedure and I don't have a solution yet.until now and the staff are so disrespectful.

***PAS POSSIBLE *** Espace guichet, mal propre odeur d'urine, ameublement en parti brûler, parfois individu qui dors par terre ou personne étrange qui flâne a l'extérieur pas très sécurisant maintenant j'évite d'aller dans cette...

Worse bank and worse branch to deal with!
Plus the service was bad with the old manager and now it's even worse with the new manager!

Dépot fonctionne seulement du guichet service au volant et ce à 2 occasions!

I always get everything I need at this branch. It's noticably well run, and the branch manager who I have met is on the ball.

Pengfei Liu has been of great help and availability when dealing with a pressing issue. Corteous, quick to reply and knowledgeable. Would do business again with RBC because of him

It's generally a terrible branch, but today I felt compelled to write a review. After waiting for too long, I asked the teller to deposit a cheque made out to someone else (who is currently hospitalized due to illness and is unable to deposit it themselves)...

Waited 20 days for regular statements that some banks give the same day or in 3/5 business days. But unfortunately, some tellers dont follow up clients requests.mentioning that I went 3 times to check up my papers Customer service supervisor is so rude...

Encaisse des paiements un dimanche en date du lundi. Ne son pas en mesure de faire les dépôts dans les délais requis. Bref une bien mauvaise gestion. Après plus de 20 ans avec eu, ils viennent de perdre un client.

Edit went back and Amanda was nice to me and did her best to help me out. Much appreciated. Unsatisfying service from Amanda the supervisor at the Chabanel branch. Been a business customer for 5 years and absolutely no service at all for small...

As other reviews stated, there were 2-3 tellers. The teller I had (Rim) was very efficient, transparent and kind. They answered many of my questions with ease and simplicity. Most tellers seemed to be bilingual and my waiting time in a long line...

I believed that this branch was close, I was wrong, it is in operation. I do not bank with TD, I was misinformed, I believed the mall was soon to be closed. In the future, I will make sure to inquire in person and fact-check properly.

Que des folles qui travaille la, y me dise que mes chèques du gouvernement du Québec sont périmés alors qui sont valide 12 mois eux y disent 6 mois. Y connaissent même pas leurs travail et sont incompétent. Devrais s'informer avant de dire...

Awful costumer service! 3 month ago applied for a new credit card with one of their advisors Pascale jouit, not only haven’t gotten it yet, but also she haven’t been replying my emails for last month, another advisor called me to continue the process...

Express is a no teller branch, they are very helpful to open account for new comers to Canada, no appointments needed. No ABM after closing time and no Western Union. But beside that very well service