Best Mortgage Lender in Quebec reviews - page 3

Pengfei Liu has been of great help and availability when dealing with a pressing issue. Corteous, quick to reply and knowledgeable. Would do business again with RBC because of him

It's generally a terrible branch, but today I felt compelled to write a review. After waiting for too long, I asked the teller to deposit a cheque made out to someone else (who is currently hospitalized due to illness and is unable to deposit it themselves)...

As other reviews stated, there were 2-3 tellers. The teller I had (Rim) was very efficient, transparent and kind. They answered many of my questions with ease and simplicity. Most tellers seemed to be bilingual and my waiting time in a long line...

Awful costumer service! 3 month ago applied for a new credit card with one of their advisors Pascale jouit, not only haven’t gotten it yet, but also she haven’t been replying my emails for last month, another advisor called me to continue the process...

I have never lived such a disrespectful experience in a financial institution The person in charge of the small business account is extremely disrespectful and unfortunately is not working to uphold the bank’s reputation I really do not recommend...

Excellent services, personnalisée.super compétente.je vous suggère fortement.
Merci Isabelle.

I had the chance to be served by Jeremy and Lucas today and it was a great experience. They dealt with my situation efficiently and I left with what I needed. Thank you!

I would like to say thanks to Mark Antony for his phenomenal service! He solved my issue within 10 minutes.

En 5 tentatives, impossible de prendre rendez et de parler à un conseiller pour s'informer de leurs service. Le pire système téléphonique que je connaisse. Leur robot est une barrière impénétrable qui ne vous transférera jamais à personne. Ils...

L'attente au téléphone est interminable. La banque attends que l'on raccroche.
Dans le futur je vais faire affaire avec Desjardins. Ils ont un meilleur service.

There is only one worker, two workers, you stand there and wait for 40 minutes.

Super service avec Alex! Il a été vraiment présent (répond vite) et a été super professionnel! Je recommande vivement Alex comme courtier car vous ne serez pas décu avec lui!

Merci encore pour ta patience et ton calme Alex.

The advisors there do not know how to increase and/or apply for a new student credit line with a co-signer. This is one of the most basic operations one can ask for from a bank.
Horrible overall service.

Je me suis fait dire par un employé à 16h58, devant la porte, que la banque a été fermée à 17h. Vraiment mélangeant.

Find the service slow (depending when I go). There's always that one annoying guy being served, taking forever with so much for the teller to do when people are waiting. There should be at least two or three more tellers working to help clear...

The Manager give the worse customer service, i have ever received from this branch, in jean talon in from of boulevard pie ix, she is arrogant and was giving attitude just for some fees overcharged, message for her: A gentle answer averts fury, but a hurtful...

Une cohorte de prêteurs couvrant différents créneaux de l'immobilier. Très intéressant d'entendre le témoignage des participants. Nos hôtes, Jacques et Raphael, ont été très accueillants et chaleureux avec tous et chacun. Bravo!

Bad customer service received from Marah Maitham. The branch manager was not helpful. Lots of time waisted. Go to a different branch.