Dreamcast Design & Production

The most stunning fireplace surrounds and their customer service and communication are excellent. Truly superior products, I can't recommend highly enough!

We bought two firebowls from Dreamcast for our airbnb. They are easy to use and the guests love them!

Omg. So much of attitude they have. I called and the lady put me on hold and then just hung up on me.

A Quality Product!
Very well made and excellent attention to detail.
Installation crew were excellent and very polite and attentive.
Great Job.we are very pleased.
Thank you DreamCast!

Awesome, beautiful 120,000 BTU fire table. Most fire tables are way lower output than that, but I wanted more since I'm in Canada and it's cold sometimes. They held onto it for awhile until I was ready to take delivery, and everything arrived and worked exactly as hoped. Really smooth process. Highly recommend!

The fire pit is great! Customer service is slow and not accountable. There was no mention that my custom pit didn't include a cover. Then I ordered one and they forgot to ship and didn't really apologize. Had to complain just to get free shipping. When you are purchasing an expensive fire pit I think these things should be mentioned. Got the impression they really don't care too much about customer service. They may just be too busy.

We searched high and low for the perfect fire bowl. I knew what I wanted and was determined to find it. When I saw this beauty, I fell in love! After some research, we placed our order, full of optimism it was everything we hoped it would be… it did NOT disappoint. We love it! It’s inexpensive to operate (natural gas) and creates a lot of warmth, easy to use and creates a nice ambiance. A plumber hooked it up with no problems and was impressed with the set up. He said it was much nicer than the ones he normally sees. We feel like proud little parents with this addition along with our new pool. They go together well!