Kootenay Woodstoves & Alternative Heating Ltd

The guys at the store are good people, you won’t find better.
But do yourself a favor and steer clear of the Pacific Energy inserts.
The Chinese fans are garbage. I’ve burned out 6 since I bought the 1.6 in 2018 and now the current two are shot.
And if you look online at the various reviews you’ll find it’s a permanent problem with this product.

Just phoned from out of area and the fella who answered helped me without hesitation. Great customer service!

Worked with Sean to get a natural gas freestanding fireplace put in where a pellet stove used to be. They recommended a fireplace similar to a floor model and had it shipped and installed in under 2 weeks, in December. When I asked about a discrepancy with the bill, he looked into it. Overall I was really happy with everything and wish I had done it sooner.

Thank you so much for the amazing woodstove! It works well and it looks amazing, myself and my family both love it!

The woodstove my family and me got from here works really well at keeping me and my family warm. This is a great business overall 10/10 I would most definitely recommend getting a fireplace from here.

Awhile ago me and my family received a wood stove from here and it works great. It suits our house perfectly!