Best Financial Institution in Quebec reviews - page 5

I am changing my 1 star review to 5 star since the manager has been changed and branch itself had lots of changes.
Today I visited the bank and David helped us with everything. 5 star service.
Thank you

I can confidently say that I had the best experience in A bank in Canada at this branch! I had an appointment with Christella Batal, she was experienced, fast and positive! In less than 10 mins I had my things done! Highly recommended branch and...

Poor customer service I don’t understand how there’s only two cashiers to serve a line of 6+ people. Hire new staff because waiting this long ALL the time is not it.

Incroyable je cherchais pour investir mon argent il on prie leur temps pour bien m'expliquer et malgré des petits problèmes personnel il sonnpatient et m'aide beaucoup

A gentleman of the name of Michael-Anthony was a huge help. He helped me transition from ScotiaBank. Was easily able to get a credit card and line of credit as well!

Très nulle comme banque je compte fermer mon compte et rouvrir dans une autre. Tu encaisses tes chèques et tu mets plus de 48h avant d'avoir accès à tes sous. Je déconseille cette succursale.

Checked online for the open hours, saw it's supposed to be open until 8pm march 23rd and then i get there 5h20pm and it's closed. I've been a client for almost 40 years. Now im gonna close my account since I can't trust when they...

Je suis à l’extérieur du pays J’appelle à toutes les jours jamais de réponse toujours le répondeur Ça a pas de bon sens

I have been with rbc for over 25 years and have recently started going to this branch. I can honestly say that it has made me rethink my loyalty. 1. Staff is not knowledgeable. 2. They don't awnser the phone. 3. When you make an online...

Ultra mauvais comme service! Personne répond au téléphone.il bloque votre compte sans même vous contacter car ils ont des erreur dans leur système et nos payement ne passe plus! Je change de banque!

Adisa Ramadani made my day with true professionalism and she really went an extra mile to help me reopen my dormant account which I did not used for some time. She is the best employee at this branch and I cannot thank her enough.

Pire banque nationale de Montréal, aucun problème régler en 10 ans de fréquentation

Le service apres acceptation et signature du contrat nest pas tres adequat.depuis que jai recu et signe le contrat plus aucune reponse de leur part.cest pas tres professionnel attendons de voir pour la suite car un montant de 700$ serait suppose etre...

Mauvaise xperience, pas gentil les jeunes qui travail la, zéro gentillesse acun zero

Service plus que médiocre. En attente depuis plus de 4 semaines pour un refinancement d'hypothèque suite à une séparation. Aucun retour d'appel, pas moyen de les rejoindre autre que par courriel auxquels personne ne donne suite. Après avoir...

Waited in line to open a US account for a deposit, which they were not able to help. Then wanted to withdraw cad, which I was told I'd only be able to get cash advance. Never had any issues like this in any other branch. TD across from them were...

Le personnel est toujours courtois et souriante, ils savent prendre soin de leurs clients et de leurs proposer les bons produits qui vont satisfaire leurs clients.

Well fast forward. (I had posted a negative review of this branch about 6 months ago). Now am amazed how much the clientele service has improved at this NBC branch in the last six months. I do a lot of banking transactions with NBC.so I know. Kudos...

Best customer service ever, no jokes! Geena Sooredoo From the Branch Drummond Sainte Catherine. Honestly She listen to my needs and my situation and was able to get a new debit card from my branch and without having me going back from USA to Montreal...

Worse bank and worse branch to deal with!
Plus the service was bad with the old manager and now it's even worse with the new manager!