Best Bank in Alberta reviews - page 3

Every time I come here, it’s quick and friendly. This week I booked in with with Jackson, my expectations were blown out of the water. In an hour, I fully understood every option - information I couldn’t grasp with hours of YouTube videos / books...

Renu with the Estates Account department set me up for success when BMO refused my $150,000.00 inheritance estate check from Deloitte LLP. Then Mr Christopher Murphy at this location was empathetic, friendly, understanding and educated in the process...

I don’t understand why there are so many negative ratings here, but I came here twice, and the staff are very gentle and helpful, 08/10/2023 I went to the bank at about 6: 50pm. Ms. Chel to help me with the credit card. I feel sorry to her because I was...

Over the last couple of days, we have had amazing and patient service! Tracy and other staff were so kind and helpful! Thank you from both my husband and myself!

Worked with Sethi, Manoj, He is very kind and He tried his best to help me. I really appricate him to help a customer out of his way.
I recommend him for anyone.

"After the pandemic there's no more business line in this branch" says a rep.

Please do not book an appointment with deepak kumar mehndiratta. I had a terrible experience with him. Very pushy about his services even when i adamantly pointed out that i am not interested. Did not adress my doable need as well. Wasting my time...

Great customer service. Shivani Patel was amazing and help me with every bit of my needs and did a wonderful job! She’s very quick at doing anything I asked her for and would definitely only be going to her for my future banking needs.

Araf is a very exceptional personal banker, very efficient and knowledgeable. Will be continuing to do business with TD through him. Thank you Araf.

I had a fantastic experience working with Arjun at RBC while making changes to my mortgage. His expertise, attention to detail, and dedication were truly commendable. Arjun patiently guided me through the process, addressing all my concerns and...

Disappointed with the lack of understanding and guidance during my meeting at TD, where my unique financial situation and intention to consolidate my banking needs were overlooked. Considering other banking options due to this experience.

Poor customer service, long waiting times, and you should come again because they are not doing work right! They love you back in the line

Fix your phone, why is it when I’m trying to reach your location I get connected to the everyone else but you. I’m calling your location, not the head office, not customer service YOUR BRANCH.

Nice people, but unfortunately the customer service is slow and Irritating. Especially on Saturday when they're closed you need a Appointment who knew other normal people don't need to do their banking on a Saturday.

Big line up, but only 2 tellers working. At least you would have expected more employees during long weekends.

Best service for all Canada i seem.
D. B.and K. T.help our family resolve problems with chequing and other " bank magic"

I have been with bmo for 5 years. The banking services I received from them have given me a lot of headaches. They themselves don't talk to you directly so you end up talking to 3rd party's. When you call in and want to talk to someone...

I was there at this location yesterday after 4: 15 and lady on the business counter was rude and had zero communicating skills.

Need more staff to reduce customer wait time. Every time I visit this branch, there is a big lineup and spend 80 to 100 minutes.