Best Bank in Alberta reviews - page 4

ATM access no longer available when mall is closed. Don't waste your gas. What is the point of an ATM and saying it's all hours when it is obviously untrue

The best ever. I want to say thank you to jannesse on the counter, she it's very good what she doing. She solved a problem I had with some checks that did not arrive at my address, which was incorrectly set, and she was the only one who realized...

BAD customer service when your bank account is frauded. No one knows what to do, who to talk to, no one calls you to see what charges are yours and what aren't, they keep telling you to come in, when you come in they tell you to call. It goes around...

Thanks to Justin - Branch Manager for helping our staff from our Restaurant in getting her money back - she had been complaining for 10 months (since February) about wrong debit in her account - no luck. When Justin took over the file in December, it was...

Gave incorrect information to me regarding cheque cashing: a teller encouraged me to deposit my cheque in the machine because my funds would be available immediately instead of having them held. Pair that with the TRC holiday and I'm $105 poorer...

As others have said, beware of this bank! It is extremely difficult to accomplish anything at this branch without constant, in-person check ins. Advisors do not reply to emails or phone calls. Tellers are rude and impatient unless you have a straightforward...

Opened a business account here and I was completely lied to about the costs and restrictions on the account. Talked to the manager about it at a later date and he was rude and dismissive and refused to help me. Closed my account and went to RBC...

The staff here is definitely helpful and the entire process went down smoothly.

Exceptional Financial Advisory Service by Chetan Bhalla at RBC Bank I recently had the privilege of seeking financial advice from Chetan Bhalla, my esteemed financial advisor at RBC Bank, and the experience left me thoroughly impressed. As someone...

At the very very least, be on time for your appointments. I’m not here to please you and wait around for you.

Two of three bank machines offline in the middle of Friday afternoon.

That's what I call a legendary customer experience.

Have dealt with most of the staff there, and they are all super. Thanks TD!

My card wasn’t working at atm and the staff had arranged a new card on the spot. Only downside is the queue.

Never have I ever felt more embarrassed to be a customer at this branch and head office should clearly take a look at the manager and staff at this location if they care about how there bussiness is being represented by there employees

The Staff don't speak English as they think everyone in Canada speaks Punjabi and is a Punjabi.

Naziha helped us out today on a $100k loan
Super stressful but she’s super organized and smooth things out for us.

Don’t go to this branch. We wait too long and has no customer service at all. Even simple greeting. Especially the woman in reception table. For me she’s lazy.

Unfortunately the worst ripped off bank that is.untrustworthy and I dare say worse than highway robbers. They lock your account making excuses by deeming your recent open accounts restrictions and if you call them to explain customer service claims...

Horrible bank. Had my account defrauded. Went into ask for an investigation and they made me feel like I did something wrong. Never retured my missing money and haven't heard anything from them. I no longer am a customer and wouldn't...