Best Bank in Alberta reviews - page 5

Staff are good but there is no where to park for free around this location. It's absolutely ridiculous that I have to pay to access my bank. There always needs to be free parking when you are a customer at a location.

Great staff, customer service and attention. Super to deal with. Have been with them many years! Stasia always makes me feel valued as a customer and brightens my day She is absolutely the Best!

So slow standing in line forever. Line up almost to the door @ people keep walking out leaving.

My friends dad is going to die because of rbc being misleading with cheque deposits. Everyone blacklist this bank, take business elsewhere and report jt

Tried to take $5000 out of my own account for an emergency and the teller said we can’t take it out. I had my ID present as well with my bank card. Teller then asked around and took out only $3000 in big bills and said go the atm for the rest. This...

Awful wait times and seemingly incompetent staff. There were three tellers and what seemed like one manager. For one deposit and one bank draft it took almost 45 minutes…

Chris provided excellent customer service! He was able to help me in a fast and efficient manner. The customers before me were grumpy, complaining, and rude. He handled them professionally and kindly. I'd return to this branch!

Staff is very rude including manager she dont know how to deal with customer wish i could give you 0 stars

Aditta brother Thank you for what you did. I went to this bank a few times. They were happy to help. I didn't see anything negative.

If you seek considerate service from the upper level, FIND ANOTHER branch. My transfer from this location was stopped "nearly twice" & I "was" an Imperial Service Client for 30+ years.says it all.

Hire more tellers. Every visit there is a huge line up and tellers cannot seem to release customers just hanging onto them at every counter. Train them to be more efficient. It's mind boggling why a simple deposit of a cheque in person takes 15 minutes...

To be clear this review is for the branch itself. Scotia as a company has been fine Ever time I go here the tellers waste both our time lecturing me on one thing or another. Sometimes related to why I'm there and sometimes on unrelated things to do with...

Best teller works here. A Seasoned teller told me at the Centre St N location that because of a legit write off ages ago I had to reactive my account and get a new card at my main branch halfway across the city (MacLeod Trail location). I had to dispute...

If I haev negative star, I will not hesitate to do it, very bad customer service, I changed the legal name in the registry and want to update the name in the bank, they said 3 business days but they didint change, I called them twice to rush and no change...

Got very scared, there was a homeless man sleeping when I was putting money in my card. I took a picture hope it helps:) Please kick him out

Staff and customer service are not professional at all. Had an appointment to open an account last Friday at 2: 00 PM. The officer who I supposed to meet was sick and couldn’t make it, without letting me know over phone before my arrival. I was...

Very slow. Only 1 teller and there’s always line up. Hire more ppl. If you don’t make money close the bank. Simple

ATM’s are horrible, maybe it’s due to my account being Tangerine. However I have contacted both banks and they repeatedly tell me to try again. When depositing cash I enter my pin successfully, however at the end it says “incorrect pin” even though...

Worst service ever. The Lady seems to hate her life and all the people around her.

Six teller stations, only one person working. Huge line-up, a couple managers walking around, but zero urgency to get the line moving on a Friday lunch hour. Quite disappointing.